BRobson
<font color=green>Beavers is a dangerous place to
- Joined
- Oct 23, 2005
- Messages
- 15,352
Arrived in Florida last night and had a lovely day in Epcot 
This is our 16 trip and we always stay in a Villa as offsite works better for us. We use the same website to choose our Villa and have never had any problems with villas, owners or managment companies
How that changed tonight!!!!
My DH came out of the house this evening as we were off out and locked the door - the key snapped in the lock and we were locked out
We managed to get the broken key out of the door so all we needed was a second key to get back in ( we only had one key)
My DH called the management company - a very rude woman answered and we were told nothing could be done till morning !!!! It was then decided that someone would come down and leave a new key in the key box!!
10 minutes later a man called and I answered - shouting at me telling me I would pay $65 for a key before 9pm or $120 after. I explained all we needed was another key - this went on and on, he swore at me as I tried to put my point across and then he hung up on me !
He then left a message on my voicemail telling me that he had us over a barrel - he had the key and he didnt have to let us in!!!!
DH then rang him - he swore at him but eventually agreed to come to the house in his time - we were all sitting in the dark in the rental car for an hour with a little boy needing the toilet and the other really upset as I was upset .
When he turned up we had decided we would pay whatever as we were very intimidated, get a receipt and take it up with the owner. He came - was very obnoxious and when DH asked for a receipt he stomped to his van and drove off with the key !!!!!
We sat for another 20 minutes when he appeared back again and gave us a key and receipt - a horrible horrible man
What kind of person could treat kids like that ????
I feel awful but need to shake it off and get back to vacation mode
Sorry to ramble
This is our 16 trip and we always stay in a Villa as offsite works better for us. We use the same website to choose our Villa and have never had any problems with villas, owners or managment companies
How that changed tonight!!!!
My DH came out of the house this evening as we were off out and locked the door - the key snapped in the lock and we were locked out
We managed to get the broken key out of the door so all we needed was a second key to get back in ( we only had one key) My DH called the management company - a very rude woman answered and we were told nothing could be done till morning !!!! It was then decided that someone would come down and leave a new key in the key box!!
10 minutes later a man called and I answered - shouting at me telling me I would pay $65 for a key before 9pm or $120 after. I explained all we needed was another key - this went on and on, he swore at me as I tried to put my point across and then he hung up on me !
He then left a message on my voicemail telling me that he had us over a barrel - he had the key and he didnt have to let us in!!!!
DH then rang him - he swore at him but eventually agreed to come to the house in his time - we were all sitting in the dark in the rental car for an hour with a little boy needing the toilet and the other really upset as I was upset .
When he turned up we had decided we would pay whatever as we were very intimidated, get a receipt and take it up with the owner. He came - was very obnoxious and when DH asked for a receipt he stomped to his van and drove off with the key !!!!!
We sat for another 20 minutes when he appeared back again and gave us a key and receipt - a horrible horrible man
What kind of person could treat kids like that ????
I feel awful but need to shake it off and get back to vacation mode
Sorry to ramble
for the rest of a fabooolus trip for your family! 
