I have always been happy with the service from Thomas cook signature....until now. We had asked for specific seats on the plane ages ago to ensure we'd get them. The TA assured me that it was all done and sorted. I called them up today just to confrim some details regarding holiday and mentioned our seats number by an off chance to which I was told that there is no mention in our booking about this. She called virgin who also had no record of this. We can't get the seats we want now and many others are gone. We have managed to get ok seats and we are together but i'm really annoyed about this. The seats we had chosen were for medical reasons and I had expalined this to them ages ago when we asked for those original seats....grrrrr! I know I should be happy that i'm on the plane at all and that i'm going to WDW but i'm still really upset about the whole thing and I feel let down.