Are You a Deadbeat??: Secret History of the Credit Card on PBS Frontline last night?

Does anyone know if there is a list somewhere on the citibank site that lists what stores count towards the gas and grocery purchases? (I can't seem to find one) We found that with the Disney Visa card many of our regular stores are simply categorized as 'other' so when Chase ran promotions, we often don't benefit. We have had several BAD customer service experiences with Chase and the Disney Visa card recently, and are looking to switch to another rewards card. I dont want to switch to citibank if the stores we shop at won't qualify for the 5% back.

TIA.
 
Has anyone used a Consumer Credit Counciling Service in your state to pay off your debts? It says that they can pay them off in 36 to 60 months and all the month goes directly towards your principal and that it won't affect your credit scores. Any thoughts good or bad?
 
hmgolden - I can't specifically answer your question, but it is very important to read all the fine print. For example, when you eat at WDW, the charges don't go in as restaurants but as entertainment. That can affect your CC rewards. Or when Discover was giving 5% back on theme park tickets, it didn't count if you bought them online, only in person at the ticket booth. And the gas rewards may not count at discount places like Costco pumps. Lots of details to keep track of to maximize your rewards.
 
Disneysteve - thanks for the heads up - that's why I'm trying to find a list :) Specifically, I am trying to find out how hannaford's, Stop and Shop, and Lukoil are categorized by citibank, because that's where we shop most often. If I can't find a list, I'll just have to call them later (after I get off the phone with Disney visa trying to sort out the latest issue).
 

JRoglitz said:
Has anyone used a Consumer Credit Counciling Service in your state to pay off your debts? It says that they can pay them off in 36 to 60 months and all the month goes directly towards your principal and that it won't affect your credit scores. Any thoughts good or bad?


I haven't used consumer credit counseling but I have close friends and relatives who have. They will usually have you cut up all of your credit cards and then they will negotiate with each CC company an interest rate and payment schedule to pay off the debt. They are really good at helping you dig out if you've gotten into a large amount of debt.
 
C.Ann said:
--------------------------

Credit card companies are notorious for doing all sorts of underhanded things.. Just keep your eye on those statements - or switch to cash now and save yourself the aggravation.. :flower:

I won't switch to cash unless the rewards go away...I am literally paying for half our upcoming trip ($500) with credit card rewards. I totally agree that most credit card companies are completely unethical and I will always "watch my back", but for now I am enjoying playing their game and winning :)
 
I've used Hannaford and get the credit for that. For the At & T special credit, when I had that we got the 5% back when eating at Disney as well. I haven't noticed with the Citibank any places where we didn't get the percent we should have gotten. We also get extra credit if we shop online at certain places..they send them in the mail to us..over and beyond the $300 limit. My poor husband is never sure which reward card he is supposed to be using for what LOL. The Disney card is a last resrot. Too many rewards don't show up.

hmgolden said:
Specifically, I am trying to find out how hannaford's, Stop and Shop, and Lukoil are categorized by citibank, because that's where we shop most often. If I can't find a list, I'll just have to call them later (after I get off the phone with Disney visa trying to sort out the latest issue).
 
/
C.Ann said:
Credit card companies are notorious for doing all sorts of underhanded things.:flower:

Semantics: I need to make a clarification here - the credit card companies - Visa and Mastercard (can't speak for the other smaller players) do not receive ANY of the interest or fees that a consumer pays. Visa International is a VERY ethical payment company.

Credit Card issuing banks (i.e. Citibank, Chase, etc.) are totally responsible for the relationship with the consumer. They set interest rates, fees, provide billing, customer service, etc. They keep ALL of the money from these fees.

Visa and MasterCard get approximately a penny per transactions for switching the transaction between the merchant bank and the issuing bank. Visa doesn't care) whether it is a debit or a credit transaction - how the payment is made by the customer is part of the banking relationship between the bank the and the customer.

I went to work for Visa when it was very small in the 80s (less than 500 employees worldwide). I was hired to set up the debit programs and spent many years promoting debit products. I really, really know this business.

I have NEVER heard anyone at Visa use the term "deadbeat" - mainly because NO ONE at Visa knows how you pay your bill (debit, paid in full or revolving). I don't doubt that some bankers have used this term, but I would be really surprised to hear a Visa employee use the term.

For one thing I don't know of anyone at Visa who revolved their credit cards - so they were all "deadbeats" by the definition on the TV program. We certainly knew better.

Also as Visa employees we were subject to extremely rigorous reviews of our financial history. You don't want someone in financial trouble being tempted to commit fraud (not that the vast majority of people would). More than once I could not hire an employee because their credit was not squeaky clean. Visa settles over a billion dollars a night during the non-peak periods.

For many years you could not get a credit card unless you had pretty good credit. The introduction of "sub-prime" cards by Capital One and Providian really changed the industry. About a decade ago I remember there being a sort of stigma attached to carrying one of those cards - it was sort of an announcement that you had bad credit. (not true today).

Other credit card issuers soon realized that if they charged enough interest it more than made up for the increase in defaults by giving credit to people with poorer credit scores. And around the same time that credit was being given out more liberally, there was a parallel social shift to having CC balances being more socially acceptable.

For many, many people in my age bracket (almost 60) carrying a credit card balance is a big no no. It just isn't done by responsible individuals except for a very short term or in an emergency.

I continue to be surprised by the number of people who run credit card balances forever and continue to charge on the cards. I do understand paying for something big over a few months or having to use them because of a financial emergency (medical or job loss), but it's the constant use without regard for ever paying off the balance that amazes me.

I started work in the credit industry in 1963 - at the credit bureau reading credit reports before they were ever computerized.

I am old, and it's a different world out there now.
 
JRoglitz said:
Has anyone used a Consumer Credit Counciling Service in your state to pay off your debts? It says that they can pay them off in 36 to 60 months and all the month goes directly towards your principal and that it won't affect your credit scores. Any thoughts good or bad?

I sent you a PM.
 
Our mortgage company made an error of some kind and as an apology sent us an offer of a free credit check report. We know we have a rating of excellent, but we were surprised to see an unfavorable comment about an unusually high number of inquiries on our records. We were amazed at the number of companies that do checks on us. Many of the companies on the list were unsolicited, contacting us to change credit cards or insurance. Not sure how we could control that, since we didn't initiate the check.
 
mjh8955 said:
We were amazed at the number of companies that do checks on us. Many of the companies on the list were unsolicited, contacting us to change credit cards or insurance. Not sure how we could control that, since we didn't initiate the check.
You can contact each of the 3 credit agencies and put a hold/block on your account that prevents unsolicited inquiries.
 
barbeml said:
Boston Legal did a great episode about this last week. The CC industry considers people like me "deadbeats" because we pay off our balances in full, thus denying them obscene interest profits. They make money off every transaction, but that isn't enough for them.

Just about everyone I know has a horror story.
I saw that episode as well and after reading the facts and watching Boston Legal I was pretty shocked. Dh and I don't have high debt, but that's pretty scary.
 
disneysteve said:
You can contact each of the 3 credit agencies and put a hold/block on your account that prevents unsolicited inquiries.

Steve, wouldn't this be the same as "opting out"? If so, you can do that online via www.optoutprescreen.com. Also helps cut out the junk mail offers ;) .
 
minnie1928 said:
Steve, wouldn't this be the same as "opting out"? If so, you can do that online via www.optoutprescreen.com. Also helps cut out the junk mail offers ;) .
No, it isn't the same, but thanks for mentioning this because everyone should do this too. What I was referring to is called a "fraud alert." It is more geared toward identity theft because it doesn't allow anyone to open credit in your name without your permission. Anytime a credit check is being done, you get notified. If you don't want to allow it, you don't.
 
can'twait said:
Steve, you are my hero!
I'm proud to be a deadbeat! After years of using a debit card for everything (acts just like a check) we converted to using a "regular" visa card through our credit union. I pay all household expenses through it, log on to our account weekly and pay it all off (so I never lose track of things), and use the reward points to get a free flight (for the 4 of us) to WDW every year. With our DVC membership, this year we're paying only for the dues, our APs, food, and "sklinkles." Next year, we'll go a couple of weeks earlier and use the APs again just before they expire. It is possible to work the system, you just have to be careful and use discipline!
 
disneysteve said:
No, it isn't the same, but thanks for mentioning this because everyone should do this too. What I was referring to is called a "fraud alert." It is more geared toward identity theft because it doesn't allow anyone to open credit in your name without your permission. Anytime a credit check is being done, you get notified. If you don't want to allow it, you don't.

Interesting....I already opted out, but this is even better! Now, say you do this and you then at some point down the road apply for credit. How do you keep it from slowing the whole process down? Just curious...
 
Oh Gosh!! I wish I would have seen this earlier!! I just called Chase and asked for a 1 year 0% interest card on balance transfers. We have about $4000 on our Discover and $1000 on a Visa. I figured it was better to transfer them to no interest and try and pay them off over the next year. Now it looks like I might get screwed over according to this article!! Yikes!!
 
disneysteve said:
No, it isn't the same, but thanks for mentioning this because everyone should do this too. What I was referring to is called a "fraud alert." It is more geared toward identity theft because it doesn't allow anyone to open credit in your name without your permission. Anytime a credit check is being done, you get notified. If you don't want to allow it, you don't.

Disneysteve,
I am wondering if this is different from what I have. Mine notifies me when there is an inquire or if there is a bad report within the week. Otherwise I get a report every quarter. Is this the same as you posted about?

I was inline at the store yesterday and a women was telling the cashier that someone stoled her account number (both she and her husband has their cards). Someone tried to charge $6000 on them but the credit card company called them to see if they were the ones charging. They caught the guy but I did not hear how they got her number.
 
RADOPT said:
I was inline at the store yesterday and a women was telling the cashier that someone stoled her account number (both she and her husband has their cards). Someone tried to charge $6000 on them but the credit card company called them to see if they were the ones charging. They caught the guy but I did not hear how they got her number.

My mom had this happen a few years back, someone stole the number (her card was still in her wallet when she found out). They successfully charged over $3000 in stereo equipment at the Wiz in Brooklyn. We still don't know how they got the number. The CC straightened everything out but it was still a pain, and not to mention scary.
 
RADOPT said:
Disneysteve,
I am wondering if this is different from what I have. Mine notifies me when there is an inquire or if there is a bad report within the week. Otherwise I get a report every quarter. Is this the same as you posted about?
Sounds like the same thing. Do you get the credit reports automatically or do you have to request them?

For anyone who doesn't know, you can get a free credit report once a year from each of the 3 credit agencies. Go to www.annualcreditreport.com. A good routine is to pull one every 4 months, rotating through the 3 agencies. You need to pay for your FICO score, but that is a nominal fee and worth paying.
 














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