Are Check in times “a suggestion”

[xiphoid76]

Checking in at Contemporary and we were early at 2pm. They stated housekeeping was in our room and it would be ready shortly. We went on the monorail and shopping and ate. Came back at 4 and they said room was not ready yet. The check in person this time said 4 pm was just a suggestion and most rooms are ready by 6 pm. I always thought 4 pm check in meant room was ready by 4.

I wouldn’t be too upset but she was a little curt with us and we were tired after traveling all day and just wanted to get into a room. Our room was ready at 5:20. Not terrible, but not ideal. Is this normal? Is check in time just a suggestion? Does that apply then to check out as well (I know that is not true .

Still being here is wonderful. Love this hotel and looking forward to a Halloween party.

 

[scrappinginontario]

There is no official time that rooms are guaranteed to be ready.. We’ve had a room ready as early as 7:30AM right up to 8PM.

When a Disney resort provides a ‘’Check-in Time’, there is no guarantee your room will be ready at that time.

 

[Dave006]

I wouldn’t be too upset but she was a little curt with us and we were tired after traveling all day and just wanted to get into a room. Our room was ready at 5:20. Not terrible, but not ideal. Is this normal?

Were you actually staying at Bay Lake Tower DVC?

Check-in at Walt Disney World resorts officially starts at 3:00 PM, with a later standard time of 4:00 PM for Deluxe Villa Resorts (DVC). What type of room are you staying in?

Your room may not be ready by the official check-in start time; it depends on occupancy, your room request, and when housekeeping finishes cleaning.

Dave

 

[greeneyedchick]

Given how much Disney charges for a room, I feel like it should be ready at the check-in time. They certainly like to hold guests to check-out times. I have been to hotels where we arrive early and the room isn't ready but I can't recall the last time when we arrived at check-in time and the room wasn't ready (at non-Disney resorts). And when that happened to us years back, it was usually ready shortly afterwards.

 

[xiphoid76]

There is no official time that rooms are guaranteed to be ready.. We’ve had a room ready as early as 7:30AM right up to 8PM.

When a Disney resort provides a ‘’Check-in Time’, there is no guarantee your room will be ready at that time.

Thanks. Snarkily then does that mean there is no guarantee on a check out time? I jest, but I think if they are going to hold to a firm check out time then there should be a firm check in or some compensation if not ready such as a discount on the room or a free Mickey ice cream bar

 

[Eastern]

When a Disney resort provides a ‘’Check-in Time’, there is no guarantee your room will be ready at that time.

I think it's unacceptable at the prices they charge. They want you out promptly and I usually have people knocking on my door before that time.

 

[reddog21]

I think it's unacceptable at the prices they charge

cost is irrelevant, I have stayed at places way more expensive than Disney and they all operate the same. I find hysterical that people think because you pay more for something you're entitled to some treatment beyond what is clearly spelled out.

 

[brockash]

Only once have we not had around room ready by 4 (and they were nice about it)...usually much early. OP I'd be frustrated too if our room wasn't ready by 4 and the CM should have been polite about it at the very least.

 

[MICKIMINI]

The bigger the villa, the less likely it will be ready on time. If it is a resort like SSR with lots of extra availability at the time and you are in a studio, you are probably fine at 4 pm. If you are at BCV or BRV in a 2 BR which are typically sold out 7-11 months, not so much. You can chat and request an early check after you make your reservation in but it is not guaranteed. Ask nicely at the desk...smile (if you can manage!)

CM's need to have the patience of a saint! I know we've sat around for hours waiting for our villa after a 3 am drive from our home to the airport and a connecting flight or flight that runs late, rental car lines, grocery pick up and so forth...I'm ready to unpack, take a nap and a quick shower and go for dinner.

The opposite to me is CM's knocking on your door an hour or two BEFORE check out time. That has happened too many times, especially when we are in a larger 3 BR GV with company...and the CM's stand by the door staring at it and sometimes knock again even after I nicely tell them we are leaving at check out time!

I feel your pain!