Are AirTran with it???

[snickerboo]

A couple of months ago, I called AirTran about our flights because I couldn't find my confirmation info. At that time, she said they'd sent us an email that our flights had been changed but we hadn't replied. So she told us what they were and asked if they were acceptable (they weren't) then she found us other flights that were. I got my new confirmation # and have been able to look up on their website and confirm but never got an email about the phone change we did (didn't worry about it since the change showe don the website). We leave in one week and I got an email today that the flights had been changed so, not happy, I check the email. Sure enough, this is the change email I should have been sent two months ago. The "change" was to the flights their website was already showing we were on. That gives me a lot of confidence in the airline! LOL

 

[JandD Mom]

Airtran has always told me they sent me an email notifying me of changes, though they never have. THey made several changes to flights that I and other family members were on -- many times to flight times that were terribly inconvenient or would require me to miss something I was traveling for to begin with.

The last straw came when we flew home into Philly and waited over an hour before our luggage even started to come out, with no one around with any info.

We have not flown them since, and don't plan on flying with them in the future. Just too much aggravation - not worth it!

 

[snickerboo]

Well, we're stuck so we'll grin and bear it. The flights were $55 each way from Detroit so, if it stinks, we got what we paid for. LOL I just find it funny that they emailed me a change notice for something that was changed 2 months ago.

 

[Bill From PA]

Changed our time but not the flight #, no email, I discovered it myself.

Bill From PA