JoshF
Mouseketeer
- Joined
- Jun 8, 2020
- Messages
- 403
I got the email this morning:
Dear Josh,
All of us at Disney Cruise Line hope you and your family are staying well.
Our team at Disney Cruise Line remains focused on the health and well-being of our Guests and team members. We are carefully preparing for a return to service following the guidelines issued by the U.S. Centers for Disease Control and Prevention (CDC). As we continue to refine our protocols and await further technical guidance from the CDC, we are cancelling Disney Dream sailings departing through April 30, 2021.
We are offering affected Guests that have paid their reservation in full the choice of a 125% future cruise credit* to be used for a future sailing prior to May 31, 2022, or a full refund. The credit has automatically been added to your account, and can be applied as a payment option when booking a new reservation online. Guests that have not paid their reservations in full will automatically receive a refund of what they have paid so far.
If you prefer to speak to someone directly, please contact a member of our reservations team at 1-866-325-6685 or 407-566-7797.
Thank you for your patience and understanding during these times. We look forward to welcoming you aboard as soon as we can and making magic for you and your loved ones.
Sincerely,
The Cast and Crew
Disney Cruise Line
Dear Josh,
All of us at Disney Cruise Line hope you and your family are staying well.
Our team at Disney Cruise Line remains focused on the health and well-being of our Guests and team members. We are carefully preparing for a return to service following the guidelines issued by the U.S. Centers for Disease Control and Prevention (CDC). As we continue to refine our protocols and await further technical guidance from the CDC, we are cancelling Disney Dream sailings departing through April 30, 2021.
We are offering affected Guests that have paid their reservation in full the choice of a 125% future cruise credit* to be used for a future sailing prior to May 31, 2022, or a full refund. The credit has automatically been added to your account, and can be applied as a payment option when booking a new reservation online. Guests that have not paid their reservations in full will automatically receive a refund of what they have paid so far.
If you prefer to speak to someone directly, please contact a member of our reservations team at 1-866-325-6685 or 407-566-7797.
Thank you for your patience and understanding during these times. We look forward to welcoming you aboard as soon as we can and making magic for you and your loved ones.
Sincerely,
The Cast and Crew
Disney Cruise Line