munchkinsmom
Mom to DD12 and DS9
- Joined
- Jul 28, 2005
- Messages
- 564
Well...as of today, we haven't received our Cruise Documents. Long story short...the travel agent lost them. She e-mailed me and said that they were going to request another set and have them sent overnight to her, but after contacting DCL just now, no request had yet been made to re-issue them.
The DCL agent I talked to said that since DH and I already completed check-in online, the only things in the documents that we wouldn't have were the Bahamian Immigration Registration Form and the Luggage Tags. All the other paperwork included (i.e., Cruise Line Signature form) could be printed by us from the on-line check-in website, which we already did. Is this true?
In addition, he said that the Bahamian Immigration Registration Forms and Luggage Tags can be easily obtained at the terminal. Is this also true?
Thanks in advance for your help. I'm very frustrated with the agent right now. This is not the only time that she's dropped the ball on us. Thank goodness we've been proactive in planning our vacation. We're not using her ever again.

The DCL agent I talked to said that since DH and I already completed check-in online, the only things in the documents that we wouldn't have were the Bahamian Immigration Registration Form and the Luggage Tags. All the other paperwork included (i.e., Cruise Line Signature form) could be printed by us from the on-line check-in website, which we already did. Is this true?
In addition, he said that the Bahamian Immigration Registration Forms and Luggage Tags can be easily obtained at the terminal. Is this also true?
Thanks in advance for your help. I'm very frustrated with the agent right now. This is not the only time that she's dropped the ball on us. Thank goodness we've been proactive in planning our vacation. We're not using her ever again.