This September will be our 3rd trip to Disney. I have pretty bad feet and if I walked around Disney all day I would not be able to walk the next day, so I rent a scooter to help keep the pain at bay. I do, at times, however park it and walk in a general area for a while.
On our first trip, I rented from Scooterama... had a couple of issues, my scooter ran out of power 3/4 of the way thru our 1st day! We were at AK and it didn't have enough power to go up the small hilly roads. I literally had to get off of it and push it on the hills. I must have looked like a site! When we finally got it to the resort, I got it charged up... it just wasn't fully charged!! However, the 2nd day I realized I had a different problem. The scooter would surge forward and then come to a slow stop... almost like it wanted to die again. I never complained to the company, so it wasn't their fault that it didn't get fixed, it was mine. My Mother also rented one and she had no problems.
The next year, I went with Buena Vista... and programed their number into my cell phone. I drove that scooter around the 1st day and much to my dismay, it also did the surge and stop thing!!! The next morning, I got up early and tested the fully charged scooter and found it still doing it, so I called Buena Vista and within an hour I had a new scooter. Problem was, it too did the surge thing (although not to the same degree). I just kept using it, my brother borrowed it one night when I went back to the resort early, and he didn't have any problems. I believe that I was actually the problem. This was back in 2008 and I weighed around 260... I weigh a tad more now, but still under the 300 limit for the regular scooters. Still, I decided then that the next time we went I would rent the heavy duty model instead.
That leads us to this year, I was going to go with Buena Vista again, but started shopping around to see if I could find any better deals. I stumbled up Orlando Scooter Rentals.. and fell head over heels in love with the Dream!!!! I fully intended to rent that... but... while waiting to find out if
Free Dining was going to be a reality (didn't want to reserve earlier, in case I had to switch resorts to get FD), Disney decided to start enforcing the rule about size of
ECV on buses and there was a bit of conterversy regarding whether or not the Dream would be allowed!!! Heartbroken, I did some more research and found Apple Scooters. The price was about $60 cheaper for me to rent than the Dream and included insurance. By this time I was torn... go with the one that I wanted to try and worry about the risk later (by risk I mean encountering an over zealous bus driver that flat out refuses to take the Dream because you have to turn the wheel to get it in the box) or save money. After all, the Apple scooter did have a nice captains chair even if it didn't look like a cycle, it still looks nice. In the end, money won out! After we knew for sure we were staying at ASSp, I booked an Apple Scooter online. Got a confirmation email from them, stating that I didn't have to get them my payment information until a week before arrival!!! I plan on doing that before then, but have some doubts running thru my head.
I have heard nothing but good reports about Apple and I am not second guessing renting from them. My concerns are more of a confidential nature. I HATE giving my payment information over a phone, but I haven't been able to verify that their payment site is a secure website. That concerns me. Has anyone that has rented from them previously had any issues with payment? I would like to know its safe before giving out that kind of information.