Apparently *I* don't buy pools

[lovetheparks]

Think I've gotten about all the input I could ask for. Thanks

 

[In a hurry]

I'm sorry, but at what point did he indicate that your weight was why he was a crummy salesman?

 

[twinklebug]

I'm sorry, but at what point did he indicate that your weight was why he was a crummy salesman?

I was about to ask the same

 

[dcgrumpy]

I'm sorry, but I must be missing something. What makes you think it had anything to do with your weight or appearance?

 

[CookieGVB]

Are you sure it had to do with your size, and not the fact that you were a woman?

Sorry you felt trampled...go somewhere else with your business, where you feel comfortable, and are treated with respect.

 

[Marseeya]

I'm sorry, but I don't see any weight discrimination in your post. Lousy customer service, yes. Weight discrimination? I think you're reaching.

 

[kpm76]

I am sorry for your bad experience and nobody should be treated poorly because of the way they look. However, I didn't get any indication from your story that Mark treated you this way because of your size? Did I miss something? Maybe that's just the way he is...and if so, I can't imagine he's a very good salesperson....go somewhere else....good luck

 

[ducklite]

I agree with the others--what indication did he give that your weight was a problem. Maybe he doesn't like women. Maybe he doesn't like brunettes (assuming you are one.) Maybe he's just an ***. Either way, based on your story I'm not seeing where weight had anything to do with it. If there's more to the story, then please do tell.

My guess is that he didn't want to deal with you because your husband wasn't along. A lot of sales people do'nt want to deal with one half of the pair, because they usually end up having to explain it all over again when they come back together a few days later. It goes for appliances, siding, roofing, windows, cars, you name it. It's not right, but that's the way it is.

I'd blow it off and buy someplace else. It's just not worth getting nuts over.

Anne

 

[kdibattista]

I'm sorry, but I must be missing something. What makes you think it had anything to do with your weight or appearance?

I was going to ask the same thing... although there is no reason to be treated this way. Maybe he was just having a bad day .

 

[WIcruizer]

Count me as confused as well. Seems like you're sensitive about your weight, but I'm missing how that has anything to do with this situation.

Chalk it up as another bad retail salesperson. There's thousands of them, and you found one. Happens to me half the time I try to buy something, so I'm not sure what the BB has to do with anything. Whenever I expereince a bad salesperson, I simply go to another store.

 

[froglady]

I don't see anything other than a lazy salesman who just doesn't want to bother with anyone who isn't a quick sale.

They seem to be more prevelant in big ticket items, such as cars, pools, appliances, and furniture. If you aren't ready to buy right this minute they don't want to "waste" their time on you.

They haven't committed fraud, so the BBB probably won't get involved.

I've gotten my revenge by purchasing the same item elsewhere (in the case of two different cars) and calling the original dealership to let them know WHY they lost the sale, and why I'll never be back. I also pass the info along to anyone who'll listen, especially if they ask about my experience shopping for the item. It's not like people buy a pool or car every day; most people will ask around for advice.

By the same token, when I find a salesperson I like, I pass THAT along, also.

 

[azgal81]

I highly doubt this had anything to do with your weight. Some people are just poor customer service people or could have just been having a bad day. Maybe he was getting ready to leave for the day and he didn't feel the need to talk to you for an hour or maybe he was busy and didn't have the time either. Maybe since he was the manager it's not his job to sell the pools and he was just covering for someone or you caught him when he was getting ready to do something else. I think you are just looking for a reason to blame him and think your weight is an issue with salespeople. Why would he discriminate against you because of your weight that's kinda stupid. I'm sorry he was rude to you but thinking it was because of your weight sorry but I rolled my eyes and cracked up over here!

 

[Kimberly815]

This Mark guy should not have treated you this way for any reason what so ever. Horrible service, and it seems that he is a horrible salesman from your experiences. I am sorry that you had to deal with a bozo like that!

However, I agree. Are we missing something where he made reference to your weight?

 

[Crankyshank]

I'm confused by this statement

When I calmed down, I called the store back and asked when the manager would be in, not the assistant manager that'd witnesses it. I can't tell you what shocked me more, the way I was treated or the fact that I'd just learned I was treated that way by the GENERAL MANAGER. I left my name and number for the owner but I've yet to get a call.

Are you saying Mark is the general manager?

I also agree with the previous posters. I don't get where you were treated poorly because of your weight.

 

[crazee4mickey]

Count me on the list of those who are confused....I re-read the post a couple of times thinking that I may have missed it somewhere

Could it be he was frustrated because he wanted to make a sale and not answer questions? Still not right to do but I'm just trying to figure out what happened.

I've run into sales people like this before and they are not polite or obliging once they realize you aren't going to pull out the cheque book immediately!

 

[Marseeya]

I don't see anything other than a lazy salesman who just doesn't want to bother with anyone who isn't a quick sale.

They seem to be more prevelant in big ticket items, such as cars, pools, appliances, and furniture. If you aren't ready to buy right this minute they don't want to "waste" their time on you.

They haven't committed fraud, so the BBB probably won't get involved.

I've gotten my revenge by purchasing the same item elsewhere (in the case of two different cars) and calling the original dealership to let them know WHY they lost the sale, and why I'll never be back. I also pass the info along to anyone who'll listen, especially if they ask about my experience shopping for the item. It's not like people buy a pool or car every day; most people will ask around for advice.

By the same token, when I find a salesperson I like, I pass THAT along, also.

I had a car salesman do that to me when I wanted to test drive a car. I told him I was trying to figure out which car I wanted and he actually said to me that he didn't want to go through all that work if I ended up not being serious about the car.

 

[luckywife]

I'm confused as well

I went back and read your post for a second time because I thought I had missed something that was said about your weight or appearance.

 

[laurajetter]

Gotta say I had the same reaction as everyone else so far. What is it that makes you think that it was specifically your weight that caused him to act like that? He could've just been a crappy salesman. Maybe he didn't feel like working that day. Maybe this, maybe that. There is no excuse for how he treated you, I'm just saying you shouldn't jump to conclusions.

You made no mention of any derogatory comments, snide remarks, rude glances that could be interepreted as a someone who was discriminating against you for the reason you claim. Instead of making a complaint to the store which includes a reference to your weight, make the complaint based on the horrible manner in which you were treated, without mentioning your weight at all, it seems irrelevant. Let them take it from there.

 

[momof2inPA]

I don't think it was your weight, either. Two hundred pounds just isn't that uncommon these days. If you're in Florida, just find another pool store. They're probably everywhere.

 

[lovetheparks]

Yes - Mark was the general manager.

It may not be coming across right or maybe I've not painted a good picture.

I talked to so many people after this happened that agreed, I would likely not have been treated that way otherwise.

*editing to add that I am NOT one that uses my weight as an excuse. I eat right, exercise and am otherwise healthy so I don't go looking to use that as excuse.