AP vs Hotel Park Pass Availability

[DduzDis]

My family all have active APs and we just returned from a DVC stay. On one of our days I wanted to change our MK park passes to DHS passes. There was no availability for resort guests, but there was for APs yet I kept getting the no availability message. This was on our 2nd to last day so I didn't run into the 3 day max rule. I am clearly missing something. I did try to call the AP line, but didn't want to hold more than an hour while there on vacation. Anyone have any insight? I really hope this goes away, but want to understand better how it works in the event it does remain longer than I hope.

 

[erionm]

The park reservation system only looked at resort guest availability because of your room reservation. That's been an ongoing issue for a while now.

 

[DduzDis]

The park reservation system only looked at resort guest availability because of your room reservation. That's been an ongoing issue for a while now.

Is there anyone worth holding for that can help when this occurs? DVC MS, V.I.Passholder Line, etc?

 

[erionm]

Is there anyone worth holding for that can help when this occurs? DVC MS, V.I.Passholder Line, etc?

Pre-visit, the passholder hotline. There was also a post in the last couple of days where MS was able to change a park reservation pre-visit for a member.

While at WDW, Guest Relations might be able to do something.

 

[Sandisw]

Basically you can only get reservations from one bucket. So, your resort reservation puts you in that one first which is why AP holders can book more than 3 when they have one.

In order to override this, you have to have Disney do it.