AP voucher help needed

[hapandpam]

I'm not really sure this is the right place to put this question, but hopefully someone will be able to help. In December, we bought 4 AP vouchers at the DS. They give you a toll free number to use, but you have to give them a lot of the information from your voucher first. I am able to get through using the numbers on 3 of the vouchers, but the fourth one always gives me a "not a valid number" response. The number of the ticket that doesn't work is in the middle of the group, not the first or last. I don't really want to get down to WDW and have a problem, so I have tried, for days, to get an answer. Each number sends me to a different one, and often back to the first, with no success. The last CM gave me guest relations at MK, where I left a message, but my call was never returned. Any suggestions? If anyone has an appropriate email address for WDW, I would appreciate it. Thanks so much!

Pam

 

[ALostBoy]

Hi,

Try going to this page Ticket FAQ
It has a place to email them your questions.
I would also try calling back to see if you can
talk to someone. Good Luck

 

[Nanu57v]

My parents just did the AP voucher thing. They bought their vouchers at the Disney store, then went to a park after they got to Disney and turned their vouchers into really AP's. I'm not sure what phone thing you are talking about, but if you clarify I'll be sure to asked them.

 

[Skylarr29]

I also bought Aps last years. I never did anything on the phone. I just exchanged them when i got there at the ttc. I had no problems at all and it was very easy. Only took like 5 min. Hope this helps.

 

[hapandpam]

Thanks for the replies. I emailed Disney...Hopefully I'll get a reply. Since the computer phone system keeps telling me one of my vouchers is invalid, I want to solve the problem before we get there.

Pam