AP Only Info Thread Reservation System /Extensions / Refunds

[DisneyOutsider]

Thoughts? Should I call them back?

Calling them will just be a waste of your time. They can't help you because Disney has not announced anything concrete in regards to the AP extensions other than that they will be extended for the duration of the closure. They can't give you an answer based on message board speculation.

 

[lhall7]

Where are you getting this info? They extended longer than closure? Ours expire November 30 which I assume would take us to March 30. big assumption. I actually got want a refund for remainder of year.....

Someone indicated above that other parks like Shanghai have done that for AP holders, so I am making an assumption. What concerns me is if they do that I will not be able to change my refund request (someone else indicated that it couldn't be reversed) because I have already requested a refund. I did get a refund on my 7 day PH ticket purchased through Boardwalk Ticketing, but that was BEFORE I knew they did indeed extend the use of those tickets to 2021 past the original December date.

 

[yulilin3]

https://www.disboards.com/threads/c...ates-due-to-coronavirus.3796390/post-62013851https://www.disboards.com/threads/c...ates-due-to-coronavirus.3796390/post-62013867heads up if you have an expired AP check your account

 

[OffToDWD]

Does anyone know when we need to decide by - whether we want the refund or the extension?

I called them a couple times. Once was told that I needed to decide by end of May and the second time I was told that I needed to decide before the extension is given (but he didn't know when that would be but it could be automatic). Wondering if anyone got "better" answers. How can we make a decision if we don't have any information?

 

[kelpricer]

Looks like people on Facebook are reporting that their extensions are showing now on the app. Some still don’t have them showing but a few now are saying the can see theirs

 

[MouseMamaToMany]

My AP expired on 5/10. Nothing showing in the MDE app for me. It disappeared at the month mark after it expired, and I keep hoping the extension will show up and my pass will become active again. Going to be SO bummed if the park reservations system comes online before that happens.

 

[OffToDWD]

Looks like people on Facebook are reporting that their extensions are showing now on the app. Some still don’t have them showing but a few now are saying the can see theirs

Did they say how long the extension was? Sorry, I'm one of those few people left in this world who isn't on Facebook! Mine still shows the original expiration date which is in November.

 

[kelpricer]

Did they say how long the extension was? Sorry, I'm one of those few people left in this world who isn't on Facebook! Mine still shows the original expiration date which is in November.

I just asked, 4 months.

 

[sfbank]

OffToWDW. Not the only one. We may be few and far between but DH and I are right there with you.

 

[PrincessV]

My Gold's been extended; new expiration date showing in MDE. I'm trying to do the math to see how many days, but I've got blockouts to consider and my brain hurts. It's roughly 4 months.

ETA: did the math - I got exactly the number of days I had left when parks closed, plus days the parks are closed, minus the April Gold blockout days.

 

[shoreward]

For those whose APs were extended, what kind of pass do you have? The expiration date has not been extended on my Platinum Pass, yet.

 

[Iowamomof4]

Our platinum passes expired May 12 and disappeared from my account a month later. They haven't not shown back up yet. Also, just another data point, we do not have a trip scheduled at this time. Our April trip was cancelled and we opted not to reschedule. We wanted to just wait until we knew for sure what was going on. Seems like that may have been a mistake.

 

[PrincessV]

For those whose APs were extended, what kind of pass do you have? No expiration date extended on my Platinum Pass, yet.

Mine is Gold.

 

[MouseMamaToMany]

I have a Platinum pass, and that hasn’t been extended or even shown back up yet.

 

[OffToDWD]

My Gold's been extended; new expiration date showing in MDE. I'm trying to do the math to see how many days, but I've got blockouts to consider and my brain hurts. It's roughly 4 months.

ETA: did the math - I got exactly the number of days I had left when parks closed, plus days the parks are closed, minus the April Gold blockout days.

Thank you!!!

 

[MissLiss279]

My platinum pass that expired 4/5, and that I had already renewed (for a later in April trip), is not showing an extended date beyond 4/5/21 yet.

 

[PrincessV]

Another note: I see my new expiration in MDE online, not in the phone app.

Also, my son's AP that expired in April is still MIA entirely.

 

[shoreward]

Could it be that the first group of passes having expiration dates extended are Gold?

 

[CarolinaBlue]

We have gold dvc passes and are out of state. Still show 5/19/20 exp date and "need to be renewed buttons". We have a trip booked for the end of Aug., so hoping these are extended soon!

 

[CarolinaBlue]

Could it be that the first group of passes having expiration dates extended are Gold?

Or Florida residents?