- Oct 9, 2000
I went old school and wrote them a letter. I outlined my case because of age, safety and health. Out of state Passholders, preferred. I asked for a pause. It took about 4 weeks and they called me. They agreed with my situation and offered me this solution. They gave me a case number to reactivate our passes whenever we feel safe to return with no time limit. She said when I Feel safe to return I can activate them again. I Liked getting a personal call where the person had read my letter and researched my history and had a plan before talking to me. She even offered me free parking our first day back since our passes would be dead until we turn them back on.When I called AP Line for Universal , the only option that was given, was a 3 month extension for the period of time that they were closed.