I'll do it real quick here. 117 day closure. 366 days in 2020 (leap year). So: Refund = Pass price * 117 / 366
Done.
On-hold update: I did the online chat and the chat agent had some actual knowledge. She explained clearly that I'd get one refund check per pass, that the expiration dates should have been updated (which they weren't), and that I should remain on hold for the specific information. So, some progress perhaps. On the bright side, I am on my 3rd round of kitchen cabaret and have been told 8 times that these songs are available on streaming platforms. I guess I can buy stuff even while on hold now. Great.
UPDATE @ 4:16pm (CDT): Kitchen cabaret playing for the 4th time now.
UPDATE @ 4:24pm: Got an agent with a short circuit in her mic or headset and could only hear every 4th word. Hung up. 1 hour, 25 minutes on the phone total. Nothing but the best, Disney. Thanks again for the experience. I guess this is the real life representation of the Chapek passholder valuation algorithm.
I'll try again tomorrow.