anyone work for comcast cable (employment question)

[bubblemom]

Does anyone here on the DIS work for Comcast? Or maybe just has some advice? I applied for a customer retention position and received an email saying that I had been selected for a phone interview. In the email it stated that if you had privacy guard or call rejection on your phone to disable it. I just moved and my phone service is a week old....I didn't order these features so thought nothing of needing to disable it. Well you guessed it...I have call blocking on my phone so I missed my interview! I am just sick about this. In the email there is a phone number in case you need to cancel the appointment or change your phone number. Should I call and explain and try and get another phone interview or am I just out of luck???

 

[kaytieeldr]

YES!!! Call and explain. FIRST call the phone company and get this feature removed from your service (and so, I think, your bill).

No, I don't work for ComCast - but I hope to, soon .

 

[bubblemom]

YES!! I called comcast this morning and they were able to reschedule my phone interview!!! I just explained I had new phone service and was unaware that call blocking was a feature, she checked her call notes and saw that my file had been marked as unable to complete call due to blocking and she said that because the jobs were still open she could reschedule!! So at 930 am on July 2nd I will be interviewing!!! YEAH!!! Spread some pixie dust and say some prayers!!!!