Anyone know who Rabbit is????

[wbmdis]

In March of 2003, we used a car service from MCO to All Stars. The owner of the business was named Rabbit. We had a great experience with this company, but for the life of us, we cannot remember the name of the service. Any help is appreciated. We leave in one month and would like to use them again. Thanks.

 

[CarolA]

I am pretty sure that Rabbit is no longer in the Towncar business. The new owners don't have the best reputation as far as I can tell.

 

[anne60]

it's Happy limo, but I'm not sure.

 

[Tess]

He is no longer in business and sold his interest to others. The company you are asking about is verbotten on this board and you can't type it's name in without getting the ********s. We also found the service to be terrific years ago and tried to remain loyal despite the banning from the DIS. We will no longer be using that company after a nightmare experience with them last year.

Search the transportation boards and you'll find recommendations for other ventures that will deliver on the service you expect.

 

[wbmdis]

Thanks for the info. We will start looking for a new service.

 

[inkkognito]

It is definitely NOT Happy Limo! He was never involved with them...they are still under the same ownership and giving great service (we just used them again yesterday).
Barb

 

[barbnbrian]

Rabbitz was the owner of Your Ride, and they used to be a sponsor on the Disboards. I used them several times and always had a good experience.

 

[Pumbaa_]

When Rabbit was in charge, the service was excellant. It no longer is and I would not use them again (I had more than 4 trips with that company before the change) I had 1 more trip with that company after Rabbit left and never again. Too many choices for substandard service

 

[jimmytammy]

We have used Your Ride several times with good results. Rabbit drove us once and Tom on other occasions. Tom is the owner now. He has been very cordial on the phone and during the service. I know there were some issues before and he took the beef for it but that is past now. If I were flying he would get my business again.

PM me if you would like his web address.

 

[Pumbaa_]

I recently contacted them regarding booking and was very unhappy with a change in policy. They wanted payment then by credit card. I think they said they would charge the day of, but I am not comfortable with that change. If they fail to show, not only am I stuck at the airport, but they have my money too!

So for now I will stay away.

 

[paults]

we used your ride the past 3 years and never had any problems with Rabbitt or the new owner Tom. The banning from these boards has nothing to do with their service. At some time or another each one of these towncar services gets the bashing.
It's up to you to decide who to use but some are to expensive.

As far as requiring a credit card now for payment I think its better because now if some other driver tries to take your fare the only thing he gets at the end is the TIP BECAUSE YOU ALL READY PAID UP FRONT.

 

[Tess]

As far as requiring a credit card now for payment I think its better because now if some other driver tries to take your fare the only thing he gets at the end is the TIP BECAUSE YOU ALL READY PAID UP FRONT.

Um, I think not--we were left stranded at our hotel by this company last summer. We also had used it without issue for a couple of years. We ultimately had to take a cab just to make our flight on time despite the dispatcher assuring us for over 45 minutes that "our driver was there and you weren't" not so--we were early, "oh no, wait--he's on his way", "he's there, oh no--my mistake he's just outside the driveway". . .no driver showed up to take us to the airport. We were lucky enough to grab a lead footed cabbie and made it back to the airport just in time for our flight. We were where we were supposed to be and early to boot!

Now, if we had paid up front--we'd have been stuck paying twice for the last part of the trip. In fact, we were told that if we didn't wait we would lose the amount already paid in advance. Well, there's the rub--our driver wouldn't accept payment for the r/t nor would he take the coupon. Lucky for us he didn't or we'd have been out a chunk of money. The dispatcher's wanted us to wait (and miss our flight I might add) or lose what she thought we had already paid. We were lucky to have not paid in advance. To rub salt into our wounds, upon our return home, we had a very nasty voice mail on our cell phone from the driver insulting our ethics, intelligence, and character (with quite a few expletives thrown in for good measure). Anyone can make a mistake--no question, BUT you don't threaten the customer by withholding a return of payment (had we actually made one) when you are at fault AND you certainly have a tighter reign on your drivers--there's no excuse for that kind of rude, insulting, and vulgar telephone message when he was at fault!

I suppose you do have more grounds to complain, and therefore a bit more protection, if paying by CC because the dispute will be taken up by the CC company with the claimant. Still, that should be a customer's choice not a company's.

 

[CarolA]

The banning has to do with the wanting to solicit business on this board without paying a sponsorship fee. And they got flat out RUDE about it. Sorry, but the boards are free due to sponsorships. They were the sponsor and chose to walk, but still wanted to advertise.'

Based on the rudeness of thier post the last time I saw them I would not waste my money there.

 

[ducklite]

I can tell you that Rabbit is no longer in the car service business. He's in a new line of work which allows him to spend more time with his son. He's the friend of a friend, so I get updates every now and then.

He sold his company to another guy, Thom, and it went South very quickly. Thom then subsequently sold the company to yet another company, who's name I can't recall, who basically wanted one of the employees, as opposed to the business, if that makes sense.

Anyhow, in any case, I wouldn't recommend them.

I use Golden Limo who also has town cars. I've had nothing but excellent experience with them.

Anne