What I have found in the past is that their written rule does not apply to the February situation. When I called for a reservation ending Jan. 31 or some such date I was told I would have to call on March 3rd or something like that. It was rather bizarre because I would have thought I could at least make the reservation March 1st, if not Feb. 28th.
I made several calls in the interrim days to be sure I wasn't given bad information (I needed a BWV standard view and wanted to be sure I got my reservation...I think it was my first one)...but the system wouldn't let them put the reservation in until a few days into March.
I think the actual day I was allowed to make the reservation corresponded to the day it would have been if January only had 28 days...for example, if Jan. only had 28 days a reservation that would end on the 31st in the real world would end on Feb. 3rd in the "28 day month" world....so the reservation could be made on March 3rd. Weird, I know.
Does anyone else here remember this happening? I know I wasn't the only one at the time.