mansionterror
DIS Veteran
- Joined
- Nov 4, 2005
- Messages
- 695
I booked our reservations yesterday on hotelplusportal with the Radisson (Maingate) because they were offering an internet discounted rate of $99.95 per night. The $80 service fee was also charged. It was secured with a credit card and I printed out my confirmation.
Today I received an email confirm from the Radisson...here is the problem. They show my rates as being $149, $129 & $110 and they hadn't even charged the service fee yet (although they did mention it). This rate ends up being $250 more than what I booked on hotelplusportal.
I have emailed the Radisson about it and am waiting a response. Has anyone else experienced this problem...did the hotel honor the rate your were given on hotelplusportal?
Today I received an email confirm from the Radisson...here is the problem. They show my rates as being $149, $129 & $110 and they hadn't even charged the service fee yet (although they did mention it). This rate ends up being $250 more than what I booked on hotelplusportal.
I have emailed the Radisson about it and am waiting a response. Has anyone else experienced this problem...did the hotel honor the rate your were given on hotelplusportal?