Anyone have Nextel?

[MickeysMommy]

We are looking into Nextel since Cell One sucks. They are terrible and their customer service is nil.

What plan do you have? Which phone? Do you like it?

Thanks, MM

 

[stinkerbelle]

DH and I are on a "share" plan...I don't use my cell that much..so we actually save money being on 1 plan.

I like the directConnect feature.

I have the i830...it makes more noise then an infant though...I've had this thing for nearly 9 months and I still haven't figure out what all the "noises" mean. hehehe

We actually had Nextel call us one night to see if everythign was "okay" with our phones/service plan...because they noticed we weren't used our DirectConnect minutes. (we're just not big phone users! heheh)

 

[MickeysMommy]

Stink - that's the phone that I want but the guy talked SO out of it saying it's one of the worse phones. People keep coming back telling him all the problems with it He's recommending the i730 but I actually like the i760...typical it's more expensive

 

[stinkerbelle]

Stink - that's the phone that I want but the guy talked SO out of it saying it's one of the worse phones. People keep coming back telling him all the problems with it He's recommending the i730 but I actually like the i760...typical it's more expensive

The i860 - new one with camera phone - sucks. my friend's brother has it and hates it (the "cameras" on nextels are still "too new" if you know what i mean)

the i730 is kinda big a bulky if you ask me

DH has been beggin nextel for a "price break because he's been such a loyal customer" on the i760. it's VERY sturdy. He has a very old i90 (old blue one - no color screen) which is VERY durable...but it's getting old and the battery isn't lasting as long now. so the i760 looks to be a good choice! heheh

I like my i830. I charge it up maybe every 3rd day (that's with little to no use)...I don't need alot of bells and whistles on my phone...and this works for me. the ONLY drawback to this phone? Using it outside...the glare off the silver BLINDS you.

 

[MickeysMommy]

You are too cute. Yeah, I think I might go with the i760..plus, it's cute. You have to have a cute phone

 

[tiggerwannabe]

I have an i836-it's lightweight and purty!

The weight difference between a 760/730 and an 830/836 is significant if you carry one in your pocket. The 700 series are heavier. The 830 comes in copper if you can't handle the glare

Supposidly the top of the 836 is styled after a Ferrari hood

 

[dadtoagirl]

We just switched to verizon and chose them over nextel for the following reason. Nextel is all digital coverage but we don't have all digital towers in our area so we had a large portion of our local area that had no service at all. You need to make sure you will have coverage when you need it before switching.

 

[tlgoblue]

All I have ever had has been Nextel. Their customer service is great, when they're open. Oh, they'll take your $$ 24/7, but don't try to get a hold of them for any other reason outside normal business hours or on holidays. DS just lost his dad's (Stolen?) and we were not able to have it shut off as we didn't realize it until after "normal business hours." So whoever had the phone, could have been calling China (Not really, but still) for all we know. We also had an issue with them over the 4th of July weekend. Phone was supposed to be activated, but for one reason or other, (credit dept said all was fine on their end) was not. We had to spend the entire weekend w/o the use of our phone. We have threatened to switch, but when we ask others about competitors, they have worse horror stories, so we stay w/Nextel. BTW I hav an i35s. Smaller non-flip but very rugged. I throw mine all over the place. After breaking too many i1000's and other flippies, (his last was the cheap i60c), he decided to go with a non-flip i605. Neither of us care much for cameras in phones, and would rather have speaker/bluetooth features. (Though I would have loved a camera phone at a job fair I attended a few weeks ago. I was aghast at some of the characters in their get ups applying for a job! )

 

[beattyfamily]

We've been Nextel customers for years...we briefly switched to Verizon but the dead areas were much greater then with Nextel so we switched back within a month at a great financial loss.

We LOVE Nextel. We just updated our phones to the i860 and we love them. I don't think they stink at all.

I love using the DirectConnect and they're running some kind of promo now that the more you use them the more you can earn rewards.

I don't know a lot about what our plan is but I do know we pay about $70 total and we have never gone over; we have alot of minutes (1000 I think??) and unlimited nights and weekends and no roaming charges and lots of directconnect minutes too.

DH also has Internet.

Another great plus is that Nextel phones come in very well at Disney World!

 

[tiggerwannabe]

I maintain the Nextel account for my company

Over 300 phones nationwide! The direct connect (walkie talkie feature) is a godsend

All I have ever had has been Nextel. Their customer service is great, when they're open. Oh, they'll take your $$ 24/7, but don't try to get a hold of them for any other reason outside normal business hours or on holidays. DS just lost his dad's (Stolen?) and we were not able to have it shut off as we didn't realize it until after "normal business hours." So whoever had the phone, could have been calling China (Not really, but still) for all we know. We also had an issue with them over the 4th of July weekend. Phone was supposed to be activated, but for one reason or other, (credit dept said all was fine on their end) was not. We had to spend the entire weekend w/o the use of our phone.

This never should have happened to you

The main number 800-639-6111 is open 24/7. [size=-2]The path thru the switchboard for a person is 3-your phone number-4 to get to support.[/size] All of our phones comes with this number already in it.

Another great plus is that Nextel phones come in very well at Disney World!

Absolutely True!

Hubby and I gave up on our motorola units and now share our nextels when at WDW.

 

[stinkerbelle]

Nextel actually had a system outtage last weekend. (umm...the 14th) I went into our local nextel store to get a clip for DH's phone (his broke - his THIRD I think - so I figured I"d be a good wife and get him a new one)

the guy at the store said all he could do that day was sell accessories.

 

[MandM-Mom]

Me and DH both have the i530, the most durable phone we have ever had. DH usually goes through phones every few months, but this one has durability. Back in the day we had Celular One and then we switched to Verizon after our last 2 yr contract w/verizon was up we both switched to Nextel, and surprise for the first time we are both happy with our phones. We have the $49.00/1000 minutes ulimited DC free nights and weekends, not sure the name of the plan but those are the details.

 

[GoBlueGuy]

This never should have happened to you

The main number 800-639-6111 is open 24/7. [size=-2]The path thru the switchboard for a person is 3-your phone number-4 to get to support.[/size] All of our phones comes with this number already in it.

From the Nextel Website:

Billing & Support
For help with your account, including billing questions, phone and service support, and rate plan changes:
Email Customer Care »
Or call 800-639-6111
Mon-Fri: 7:00am - 10:00pm (Local Time); Sat 8:00am - 5:00pm (Local Time)

You can do some things via automated services, but disabling or canceling an account is not one of them.

Although while I was in a corporate ran store, replacing my phone, I overheard the rep. assuring another customer (whose phone was stolen also), that NEXTEL would reverse any fraudulant charges that might have occured.

 

[LBAK]

Nextel told me that they will have periodical system outages because they started upgrading their satellites to merge with Sprint. I have been happy with Nextel.

 

[kimisabella]

We have it - it's great for the walkie/talkie - otherwise it's definatley more expensive then the other plans we had w/AT&T. We have the i710's - they're not the top of the line, but they're perfect for us. DH is very rough with his phones, so I'm sure he'll be getting a new one soon..... Plus, you can get disney ringtones!!!!

 

[beattyfamily]

We have it - it's great for the walkie/talkie - otherwise it's definatley more expensive then the other plans we had w/AT&T. We have the i710's - they're not the top of the line, but they're perfect for us. DH is very rough with his phones, so I'm sure he'll be getting a new one soon..... Plus, you can get disney ringtones!!!!

Can you tell me how you get the Disney ringtones? Thanks!

 

[ToyStory Fan]

DW and I both have Nextels, I have an i830, and she has the i860. I've had mine about 2 years now and not had a single problem with it (so I'm, not sure what the Nextel guy was talking about) The thing I like about mine is that it fits in one of those little blizzard beach water tight cases (including a few bucks, credit cards, beach/pool/annual passes)

The i860 is neat if you like the camera phone feature, but it feels cheaper than the 830.

As for plans I have a National Incoming 400 plan, with Nationwide direct connect (400cell min, unlimited nationwide DC, long dist. included, free nights and weekends, free incoming calls)

If you REALLY look at the share plans they don't save you anything - they actually cost more...my wife works at a car dealership and the rep that handles all of their phones told her to stay away from those plans.

ALSO - very important - if you or your SO work for a large enough company you can "guilt by assosciation" yourself into a corporate discount...my company has thousands of nextel accounts and phones, I get an additional 20% off my personal (not used for, or paid by work) Nextel bill, and 39% off phones and accessories. This applies to all phones on the account, and since DW works for a car dealership, she would've been entitled to a discount anyway - and get this -it is not based off her company, but the auto manufecturer they are associated with, but my co.'s discount was still better.

THe most important thing to remember when picking a plan is the minutes you'll use and then the price difference between the step up to the next plan vs. cash paying any overage in minutes. Also, does NExtel DC work for you and your calling circle of friends/family...ALL of my family and friends have Nextels - I have not gone over my 400 minutes at all - close but never over.

 

[Lynn CC]

We used to have Nextel. We talk a lot over 1000 minutes/month for the three of us. Our bills with Nextel were outrageous. We switched to Verizon Wireless one year ago and have saved huge amounts of $$. VW comes in more clearly on the Cape, in buildings and when we are in Boston there is no comparison. If you talk a lot I'd say go with Verizon Wireless, get IN, which means you can talk to other VW customers for free, unlimited, anytime.
Our bill went from $400-500/month with Nextel and I havent paid over $105 with VW! A significant savings for us and we love the service.

 

[MickeysMommy]

Plus, you can get disney ringtones!!!!

Well then, SOLD!!!

DW and I both have Nextels, I have an i830, and she has the i860. I've had mine about 2 years now and not had a single problem with it (so I'm, not sure what the Nextel guy was talking about)

I don't know - I keep getting mixed signals from everyone I talk to. I just found the i860 and I am IN LOVE with it. Of course, it's much more than I wanted to spend on the phone.

THe most important thing to remember when picking a plan is the minutes you'll use and then the price difference between the step up to the next plan vs. cash paying any overage in minutes. Also, does NExtel DC work for you and your calling circle of friends/family...ALL of my family and friends have Nextels - I have not gone over my 400 minutes at all - close but never over.

Mostly everyone around here is switching to Nextel so that's not a problem and the one plan is 800 minutes (Waaay more than I will ever use), unlimited DC local, unlimited nights & weekends and long distance...so, I think it's a decent plan.

Opinions on that one? Oh and is the i760 bulky?