I have used Happy Limo on our last two trips. Both times, they met us at the airport fine but forgot the carseat I requested and we had to wait for them to go back and get one. Not how I wanted to spend my first hour in Orlando! I reminded them the day before the flights both times and frankly several times before that just calling to make sure they knew. Each time they acted like "oh sure, it's in the comments" but then when it was game day, the driver didn't know about it. Both times they were very nice but after the second mistake, I decided I wouldn't use them again.