Anyone ever have a check denied?

[aprilgail2]

I am shocked at how many people here use a check to pay in a store. I didn't even know stores other than a food store TOOK checks LOL! I write about 10 checks a year and that is to the school PTA and for any donations I make to charities I support-my darn checks still have 19_ _ printied on the top of them instead of 20_ _ LOL....maybe in a few years I will get new ones!

 

[Disneyglobegirl]

I work retail now, and I can tell you that complaining to sales associates repeatedly about the same thing is not doing any good. As I stated, when you work for a major retail company, at store level we have absolutely no control over how our registers function. We cannot reset programs. The only people who can listen and maybe change things are at the corporate offices. The only thing complaing to a clerk time and time again is doing is making yourself feel better. It is not fixing anything, and if you are making the same complaint, they are not even bothering to pass it on anymore.

Want a change in how checks are handled? Contact corporate. They are the only ones with the power to change things. Stop complaing to people who cannot help you. It may be making you feel empowered, but it comes off as petty.

Wow - first you call me crabby and now I am petty and feeling empowered because I respectfully complained. That is a huge assumption on your part. As I said before I did contact corporate however there is nothing wrong with also letting a sales associate know of a complaint even if it is something that they can not change, they can however report it to their management and up the chain it will go. Since when does a successful retail business NOT ask their employees about customer feedback especially since a sales associate is the first person a customer comes in contact with for that business? Every place I have ever worked for has asked employees what they think the store can do to improve business. That is just good common sense in business if you are a mom and pop store or a huge retail chain. We are just going to have to agree to disagree on this and let this thread get back on topic. Have a great day

 

[Took]

I work retail now, and I can tell you that complaining to sales associates repeatedly about the same thing is not doing any good. As I stated, when you work for a major retail company, at store level we have absolutely no control over how our registers function. We cannot reset programs. The only people who can listen and maybe change things are at the corporate offices. The only thing complaing to a clerk time and time again is doing is making yourself feel better. It is not fixing anything, and if you are making the same complaint, they are not even bothering to pass it on anymore.

Want a change in how checks are handled? Contact corporate. They are the only ones with the power to change things. Stop complaing to people who cannot help you. It may be making you feel empowered, but it comes off as petty.

Look, I've worked retail, too. I always passed on customer complaints to my manager and he or she should very well be able to contact corporate headquarters (or, at least, a regional manager who can contact those higher up). A sales clerk who says "I can't do ANYTHING" is either working for an inefficiently organized company or too lazy to take steps. It IS possible to move things up the chain of command and that's what front line sales people are supposed to do. If your company doesn't promote that, maybe it's time to suggest it.

 

[maxiesmom]

Look, I've worked retail, too. I always passed on customer complaints to my manager and he or she should very well be able to contact corporate headquarters (or, at least, a regional manager who can contact those higher up). A sales clerk who says "I can't do ANYTHING" is either working for an inefficiently organized company or too lazy to take steps. It IS possible to move things up the chain of command and that's what front line sales people are supposed to do. If your company doesn't promote that, maybe it's time to suggest it.

Still does not have the same impact as a customer contacting corporate. And if the same customer makes the same complaint, you can bet that it is not being passed on time and time again. When it comes to how the registers work, the store's hands are tied. We truly cannot do anything about how they function. That is all determined at the corporate home office.

I do find it petty to continually bring up the same problem time and time again. Especially to someone who cannot fix it! If it still bothers you, you should continue to write letters to the corporate office. To keep mentioning it to people who cannot really fix the problem is petty. If you really care about them making a change, contact the people who can make the change. Otherwise all you are doing is venting to make youself feel better, which won't change anything.

 

[lulu71]

I do find it petty to continually bring up the same problem time and time again. Especially to someone who cannot fix it! If it still bothers you, you should continue to write letters to the corporate office. To keep mentioning it to people who cannot really fix the problem is petty. If you really care about them making a change, contact the people who can make the change. Otherwise all you are doing is venting to make youself feel better, which won't change anything.

If someone is trying to sell something (in this case, it was the lady's glasses, right?) and she says no and asks to take her prescription with her, what is the huge deal if in conversation she mentions why? I think it would be normal to mention instead of just declining and then the sales person feels like they did a poor job selling.

 

[Disneyglobegirl]

If someone is trying to sell something (in this case, it was the lady's glasses, right?) and she says no and asks to take her prescription with her, what is the huge deal if in conversation she mentions why? I think it would be normal to mention instead of just declining and then the sales person feels like they did a poor job selling.

Thank you - this is exactly it. Yes it is prescription glasses and I go in once a year for the exam. When I ask for the prescription the sales associate will ask me why I am not shopping with them and I tell them. I have never been crabby or snotty when doing this and each time the sales associate has understood and always say that they will pass the info along.