Carrie in AZ
DIS Veteran
- Joined
- Mar 18, 2003
- Messages
- 2,260
Yes, in Houston at Hobby after our cruise on the Wonder out of Galveston. There was a lightening warning for the Southwest Airlines ramp agents and they had to head for cover and safety and all luggage was left out in the pouring rain. Our contents were pretty wet when we got home and opened up our luggage. An immediate call to SW resulted in compensation as it had been well documented that luggage on our flight was affected by a severe storm. We were happy with the outcome but luckily it happened on the back end instead of the start of our trip.