Over the last few years, I've gotten some really good deals at Menards with rebate items. Usually it's free after rebate type things, and my credits are a few dollars or maybe up to $20. I've never had a problem. (For those of you not familiar with their rebates, it's a "merchandise credit" you can use at any Menards. It's printed like on a postcard, and not enclosed within an envelope).
But in January, my son moved into a new apartment, and we got him some cheap furniture at Menards, that in total had $260 of rebates. (The furniture of course wasn't free after rebates, but was really a super deal) I sent it in, as normal; didn't really think about it for a while, because it usually takes several weeks to get the rebate back. But, I finally started to wonder, checked their online rebate tracking, and it showed it that the rebate had been issued.
So I sent the rebate processing center an email last week with all of the info, and this morning got the response back that yes, the credit was actually issued on January 25th, and it was redeemed at the store nearest to us (where I go) on February 1st.
It was kind of a standard form letter that basically said that the US Post office is responsible for delivering all mail, and if I think my postal delivery is being mishandled I should direct my concerns to the US Postmaster or police department in my area.
Well, if it was $5 or $10, I'd probably just let it go, but for $260, I'm just sick about it! I have to do something, but I fear I'm not going to have much luck. I'm thinking I'll start by going to the post office and trying to talk to the guy in charge there, but I really don't know what he can or would do about it.
Anyone ever have this happen to them? Since it's not an actual check that someone has to go the bank for, I can't see how they can really track what happened. Anyone have any thoughts?
But in January, my son moved into a new apartment, and we got him some cheap furniture at Menards, that in total had $260 of rebates. (The furniture of course wasn't free after rebates, but was really a super deal) I sent it in, as normal; didn't really think about it for a while, because it usually takes several weeks to get the rebate back. But, I finally started to wonder, checked their online rebate tracking, and it showed it that the rebate had been issued.
So I sent the rebate processing center an email last week with all of the info, and this morning got the response back that yes, the credit was actually issued on January 25th, and it was redeemed at the store nearest to us (where I go) on February 1st.
It was kind of a standard form letter that basically said that the US Post office is responsible for delivering all mail, and if I think my postal delivery is being mishandled I should direct my concerns to the US Postmaster or police department in my area.
Well, if it was $5 or $10, I'd probably just let it go, but for $260, I'm just sick about it! I have to do something, but I fear I'm not going to have much luck. I'm thinking I'll start by going to the post office and trying to talk to the guy in charge there, but I really don't know what he can or would do about it.
Anyone ever have this happen to them? Since it's not an actual check that someone has to go the bank for, I can't see how they can really track what happened. Anyone have any thoughts?