We did last trip. We wanted to go to Universal, and had not stayed off-Disney before, so thought this would be the way to go. We stayed at the hotel they put us up at (Holiday Inn Sunspree)...........not great, but clean. We did our 90 minute pitch which lasted 2 1/2 hours...........salesperson we got was great, but when we refused to buy, gave us a supervisor who was sort of mean, and took off herself, we never saw her again...........basically, supervisor implied we wasted their time, actually told us we wouldn't be welcome back, on and on..............and were told to go to the desk to get our tickets. Having been treated courteously and shown everywhere, now we were told to find our own way, which we did.
We thought we'd be able to handle this better, but have also decided it's not worth it. It took a whole day of our vacation, we stayed off-disney which wasn't as nice an experience, and being treated badly wasn't fun on vacation.