momof3disneyholics
<font color=royalblue>Maternal Unit Extraordinaire
- Joined
- Jul 13, 2003
- Messages
- 6,752
I have to share this, here's some humor for your Thursday night.
As some of you know, I am a concierge here in Orlando. People come up to my desk all the time, they have no clue what they want to do, did not research before they came, think they are going to "Disneyland", when I ask what park, they repeat "Disneyland". Then I list the parks, they still say "Disneyland".
So, it is my job to ask questions and decifer what it is they want to do. Sometimes I am surprised that they were even able to book the hotel by themselves.
So, today I am sitting at my desk, a guest walks up to me and wants tickets to MGM so he can go ride that new ride that replaced "Kong". I kindly correct him and tell him that Kong was at Universal not at MGM and the started telling him about the Mummy ride that replaced it. Well, he stops me and "tells" me that I am wrong and that the Kong ride was at MGM because he remembered riding it there. I correct him again and pull out a current Universal map and show him where the Mummy ride is on the map and he says that's nice, but that didn't replace Kong, something else did.
. I just let it go at that point and sold him his tickets to MGM. I hope he found what he was looking for.
Later on, a guest walked up and showed me some old Universal tickets from 2000 and said they had one day left on them and wanted to know if he could trade them for Disney tickets. I explained to him, that I don't deal with used tickets and that no matter where you go there is NO WAY anyone is going to trade you Universal tickets for Disney tickets. They are like apples and oranges. He then thanked me and told me he was going to go to the ticket booth at Disney and trade them there.
Good luck!
I also work at Universal's Islands of Adventure two days a week and get my fair share of dumn questions there. I've had people walk up to me with MGM maps asking where TOT is, I've had people tell me they were going to get their money back because their child wasn't tall enough to ride a ride, and that they are going to get their money back because a ride broke down. My all time favorite is "It never rains like this at Disney!" Yes, I have ACTUALLY heard that!
My biggest pet peeve would have to be the people that walk up to the line 5 mins after the park closes and want to ride. AGHHHHH! The park was just open for 11 hours!!
Anyway, just wanted to share!
As some of you know, I am a concierge here in Orlando. People come up to my desk all the time, they have no clue what they want to do, did not research before they came, think they are going to "Disneyland", when I ask what park, they repeat "Disneyland". Then I list the parks, they still say "Disneyland".
So, it is my job to ask questions and decifer what it is they want to do. Sometimes I am surprised that they were even able to book the hotel by themselves.
So, today I am sitting at my desk, a guest walks up to me and wants tickets to MGM so he can go ride that new ride that replaced "Kong". I kindly correct him and tell him that Kong was at Universal not at MGM and the started telling him about the Mummy ride that replaced it. Well, he stops me and "tells" me that I am wrong and that the Kong ride was at MGM because he remembered riding it there. I correct him again and pull out a current Universal map and show him where the Mummy ride is on the map and he says that's nice, but that didn't replace Kong, something else did.
. I just let it go at that point and sold him his tickets to MGM. I hope he found what he was looking for.
Later on, a guest walked up and showed me some old Universal tickets from 2000 and said they had one day left on them and wanted to know if he could trade them for Disney tickets. I explained to him, that I don't deal with used tickets and that no matter where you go there is NO WAY anyone is going to trade you Universal tickets for Disney tickets. They are like apples and oranges. He then thanked me and told me he was going to go to the ticket booth at Disney and trade them there.
Good luck!I also work at Universal's Islands of Adventure two days a week and get my fair share of dumn questions there. I've had people walk up to me with MGM maps asking where TOT is, I've had people tell me they were going to get their money back because their child wasn't tall enough to ride a ride, and that they are going to get their money back because a ride broke down. My all time favorite is "It never rains like this at Disney!" Yes, I have ACTUALLY heard that!
My biggest pet peeve would have to be the people that walk up to the line 5 mins after the park closes and want to ride. AGHHHHH! The park was just open for 11 hours!!Anyway, just wanted to share!




I would love to say that!!!! Seriously, my Dad is such a sweet guy that he would have a heart attack if I said anything out of the way. He is from the old school (the patient isn't always right but should be pleased at all costs!)