Anyone cancelled ADRs officially but they still show up on your MDE?

Betty_Baylor99

Mouseketeer
Joined
Mar 16, 2016
Messages
131
In the midst of arranging my ADRs between my MK and AK day for our upcoming trip in August, I basically booked two sets of ADR's for both days so that I had a Tusker House dinner ADR for each day, and 2 dinner CRT ADR. After finalizing everything, I wanted to keep the CRT ADR for night #1 and TH ADR for night #2. I have cancelled the ADR's for the nights for those restaurants that I don't need them. I received an email confirmation from Disney that they are cancelled, but they are STILL showing up on my MDE. Anytime I try to cancel either on the app or on MDE on my desktop, the screen indicates that it's too "late to cancel" and that I need to call. I called Disney and the cast member confirmed that those ADR's I don't want are showing up as cancelled on their end, but strangely, they are still showing up on my screen on the Disney app under "dining" and when I click on my daily schedule/reservations.

It seems like it must be a glitch and the OCD in me finds it mildly annoying these cancelled ADRs keep showing up on my app and MDE every single time I pull it up. In the grand scheme of things, I realize this is totally a first world problem. Just wondering if this has happened to anyone else?
 
While I don't have this issue with cancelled reservations the reservations I do have can not be edited because it comes up reservation already started. Please call. I'm assuming it's a glitch.
 
This happened to me last week. I closed the app and ignored it until the next day. It was showing the proper ADRs by then.
 
I had something similar happen today when I modified a reservation. I confirmed the new date and received a confirmation email immediately that the reservation was changed but it wasn't updated in MDE for a couple of hours.
 

this happened to me and they were there for months. I had to call IT to get it removed.
 














Save Up to 30% on Rooms at Walt Disney World!

Save up to 30% on rooms at select Disney Resorts Collection hotels when you stay 5 consecutive nights or longer in late summer and early fall. Plus, enjoy other savings for shorter stays.This offer is valid for stays most nights from August 1 to October 11, 2025.
CLICK HERE













DIS Facebook DIS youtube DIS Instagram DIS Pinterest

Back
Top