sandalwood
Earning My Ears
- Joined
- Mar 6, 2002
- Messages
- 32
Ok, I answered my own question and maybe can help someone else.
We checked in this past Sunday and just checked out Friday.
When we arrived, we did have two adjoining rooms. They were on the pool wing on the 4th floor. We had the last two rooms on the 4th floor, by the mechanical closet and fire escape. To get there we had to go up the elevator, down three halls and to the end of a hall. It was quite a haul to go with the suitcases, etc. One room was "ok" and one room was awful and reeked of mildew. I now understand what some of the others have said about the smell. There was no way anyone could stay in that room over an hour much less 5 days. So, we went to the front desk. They had four rooms available and gave my parents a room in the tower on the 6th floor (Interstate side, no balcony) for the week. The safe in it was broken and the closet was so shallow the hangers wouldn't hang in it. Our room was ok, but there was mold in the bathroom and in the air conditioner vent. Besides that, it was ok. It was not mold in the tub it was on the ceiling and around the door frame where you could tell it had been repaired. The tub also did not drain well. I just believe we got the "pit" rooms in the hotel. We couldn't do much about it since there were only 4 rooms available when we checked in and when we swapped my parents room they got one of the last four. I know they put someone in their former room, because we heard kids in it that night. So, truly all rooms were taken.
I know this sounds dismal but I WOULD stay there again. We had such a great room last year and I would stay there again for $20 in a heartbeat. However, if we had not been able to switch the mildew room I believe I would have changed hotels. It was that bad. My parents are elderly and could not have stood it. It was THAT BAD and I thought maybe others had exagerated a little. The smell was overpowering.
On the very positive side, the managers reception we attended most days and they could not have been any nicer. They kept the beer and nachos coming, etc. and were very attentive.
The pool was clean, the housekeeping was great, etc. The housekeeping came early and were great. The buses were on time, etc. and everything else was great.
For the managers reception and rate, I'd stay there again. But, honestly..... I was really disappointed in our rooms compared to last year. It's evident we got the "awful" rooms because of our great rate.
Anyhow, as negative as I sound, I would stay there next year. Maybe this can help someone be more assertive at check in when they go as long as the hotel is not full
We had no other rooms to choose from.
We checked in this past Sunday and just checked out Friday.
When we arrived, we did have two adjoining rooms. They were on the pool wing on the 4th floor. We had the last two rooms on the 4th floor, by the mechanical closet and fire escape. To get there we had to go up the elevator, down three halls and to the end of a hall. It was quite a haul to go with the suitcases, etc. One room was "ok" and one room was awful and reeked of mildew. I now understand what some of the others have said about the smell. There was no way anyone could stay in that room over an hour much less 5 days. So, we went to the front desk. They had four rooms available and gave my parents a room in the tower on the 6th floor (Interstate side, no balcony) for the week. The safe in it was broken and the closet was so shallow the hangers wouldn't hang in it. Our room was ok, but there was mold in the bathroom and in the air conditioner vent. Besides that, it was ok. It was not mold in the tub it was on the ceiling and around the door frame where you could tell it had been repaired. The tub also did not drain well. I just believe we got the "pit" rooms in the hotel. We couldn't do much about it since there were only 4 rooms available when we checked in and when we swapped my parents room they got one of the last four. I know they put someone in their former room, because we heard kids in it that night. So, truly all rooms were taken.
I know this sounds dismal but I WOULD stay there again. We had such a great room last year and I would stay there again for $20 in a heartbeat. However, if we had not been able to switch the mildew room I believe I would have changed hotels. It was that bad. My parents are elderly and could not have stood it. It was THAT BAD and I thought maybe others had exagerated a little. The smell was overpowering.
On the very positive side, the managers reception we attended most days and they could not have been any nicer. They kept the beer and nachos coming, etc. and were very attentive.
The pool was clean, the housekeeping was great, etc. The housekeeping came early and were great. The buses were on time, etc. and everything else was great.
For the managers reception and rate, I'd stay there again. But, honestly..... I was really disappointed in our rooms compared to last year. It's evident we got the "awful" rooms because of our great rate.
Anyhow, as negative as I sound, I would stay there next year. Maybe this can help someone be more assertive at check in when they go as long as the hotel is not full
We had no other rooms to choose from.
