Anyone A Dollar Fastlane Member ?

[wee-haggis]

I booked my vehicle a few weeks ago but was unable to join Fastlane until last week due to the fact that the website was under construction for a month.
I still have not received my welcome package and I was intent on using the free upgrade coupon that comes with it.
If I explain this to the Dollar rep,do you think they will give it to me without the paper coupon ?

 

[dizneycc]

It took about a month for me to get my welcome package. Did you try calling the FastLane number and ask them about it? Honestly, I have no idea how they will act at the counter without the coupon. It couldn't hurt to ask, but remember, the free upgrade is only if they have cars available. It isn't a guarantee. Have a great trip!!!!!

 

[wee-haggis]

Yes...I called them but they were'nt too helpful.
they said it would be up to the desk rep I was dealing with.

 

[DianaPrincessofWales]

Hello fellow Canadian:

I agree with disneycc, it is up to whomever you talk with at the desk. I am a Fastlane member, but never actually pulled the two coupons out of my folder. But I did ask the two different people I spoke to. The first said either no there was none available for an upgrade or I don't know, (sort of avoiding my question). The second person said yes but only if I wanted a mini-van, which I leaped (sp?) at (it worked great for our family of five). I tried to ask politely without sounding like I was nagging. Which of course I was!! I'm going to assume you are entitled to a free upgrade with or without a paper coupon in your possesion. They never asked for mine. Good luck!