we were booked for 3 weeks there a few years ago, and stayed only a few days, and checked out and moved to the all stars, where we had a great stay.
The rooms were fine, nothing wrong there, but we found the food court to be a nightmare, the staff were the rudest we have ever encountered on property, the pool small and the slide disappointing for an 8/9 year old and the bus service frustrating.
Would I say to someone not to stay there, of course not, it was our experience, and not necessarily the same as they would find, but would be go back? nope.
Val
xx