Anybody attended a Disney Institute business seminar?

Dr.Mickey

DIS Veteran
Joined
Sep 19, 1999
Messages
1,236
I'm looking at a 3 day customer service "summit". Has anyone ever been to one of these? Is it worth the tuition? The cost is pretty high but not out of range of other professional seminar meetings.

I imagine the content is very business-generic, but I would expect a sharp presentation.

Thanks!
 
I only know that my friend who founded a business in NYC that he later sold for a ton of money told me he couldn't convince his board to fund the trip. That it wasn't worth the money. I'm not sure if this helps, but it's all I know.
 
The be our guest podcast did a show about the institute about a month ago that may be helpful. Just search it in iTunes
 



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