Hi all ... we are going to WL March 17-24. This is my wife's first trip to WDW. Our children are 4 & 6 years old, and one of the main reasons we chose WL (after a LOT of research) is because of the pool. As mentioned by someone earlier, our plan was to hit the parks in the morning, come back for quiet time, go for a swim then head out to our character dinners.
I was shocked to find out ON THIS FORUM that the pool would be closed. When I called Disney, I was told that our TA must have been told this because there is a pop-up window warning the booking agents at Disney to tell people. I was sitting beside our TA when she called and I can assure you it never happened.
My TA is taking over the fight for us - as it is waaaay too late to make other arrangements. She even called in a fake booking for WL and WAS NOT TOLD of the closure again. We are not impressed at all. Why are people not being told when they book that the pool is closed?
Why are we paying deluxe rates for a hotel that no longer has deluxe facilities? This is our first big family vacation and we decided to spend the extra money to really enjoy it.
We too have been told that we could use POLY or Contemparary's pool. Hmmm let's see ... my 4 & 6 year old want to go for a swim. I have to first take a boat to MK, then the monorail to one of those resorts. WOW - that sure is convenient and easy.
Could someone please let me know if the geyser is out of commission as well?
Thanks!
(by the way, I'm not usually this grumpy)