Any positive reviews on Hertz

[katallo]

We have a reservation at Hertz. Just looked at a few review sites and we are thinking of trying someone else. Terrible reviews on three sites. Any positive reports out of orlando?

 

[Finbar127]

We have a reservation at Hertz. Just looked at a few review sites and we are thinking of trying someone else. Terrible reviews on three sites. Any positive reports out of orlando?

I did a 3 day rental from Hertz last August. Picked up at MCO and dropped off at Port Canaveral. I usually find them to be expensive but I found a great rate using AAA. Pick-up and drop-off went without a hitch. The full size car was in excellent shape. No issues at all. Would definitively use them again if the price was right.

 

[lost*in*cyberspace]

All of the major car rental agencies are pretty much the same.

 

[sam_gordon]

Hertz has always been more expensive for me, so I've never booked them.

Are the complaints something that might be specific to a certain location (car readiness, cleanliness, "rude" employees) or something that would be company wide (lost reservations, old cars (repeatedly), breakdowns, etc)?

 

[rwdavis2]

Also consider that people are far more likely to post a complaint than a complement. I've rented Hertz many times without incident. Although never in Orlando.

 

[katallo]

Thanks so much. I feel a little better.

 

[nkereina]

As an AAA member, Hertz and AAA have a partnership so we used Hertz in Orlando a few years ago. An AAA agent made the reservation for us and they could not locate the reservation when we arrived. I had confirmations of everything so I suspect it was a Hertz hiccup but they didn't let us see them sweat and took care of us after a brief delay. No other issues with the rental. I'd say Hertz and Enterprise are probably the two most reputable.

 

[disfamilycruise]

How is the rental return process at Hertz in Cape Canaveral?

 

[notrub98]

We have a reservation at Hertz. Just looked at a few review sites and we are thinking of trying someone else. Terrible reviews on three sites. Any positive reports out of orlando?

I have rented from Hertz countless times and have never had an issue. I find the vehicles to have low mileage, reliable, and no problems at all.

 

[richmo]

I have no objection to Hertz, but their rates always seem very high. The cars should be fine though.

 

[mcd2745]

I did a 3 day rental from Hertz last August. Picked up at MCO and dropped off at Port Canaveral. I usually find them to be expensive but I found a great rate using AAA. Pick-up and drop-off went without a hitch. The full size car was in excellent shape. No issues at all. Would definitively use them again if the price was right.

Same here. We did a 2-day rental from MCO, with a drop-off at PC last August. I usually find them to be much higher than everyone else, but not that time (aalso used AAA). Perhaps they were running some specials alst August? We had a SUV which was nice and it was just over $100. Also, with AAA, you automatically become a Hertz "Gold" member, so we got to the rental area, there was a board with my name on it and the spot number where our vehicle was, we got in and drove off. No hassle at the return at PC either.

 

[katallo]

Thanks everyone. Makes me feel much better. We got a great rate in August thanks to someone on Disboards.