Any other BCV'ers getting surveyed?

[gopherit]

We just returned this week from a 2 week trip to WDW over which we stayed in BCV, BWV, then SSR. Today I rec'd a postcard from DVC wanting me to complete a survey about my satisfaction level with our BCV stay. Mind you -- we only stayed one night at BCV, whereas we stayed 8 nts at BWV and 3 at SSR. The survey asked about our satisfaction with check-in, the rooms, the dining, the pool/activities, etc. We had a studio and a 1 br on cash.

Anybody else had to do one of these? And was it for BCV or for any other DVC (or WDW) resort?

 

[DVC-Don]

We have gotten these cards after all of our stays the past couple of years. Does not matter the resort.

 

[wdwfan1]

Just got one for VWL

 

[Terry S]

We have received one for all of our stays as well!

 

[Happy Birthday Cat]

We have received one after every stay that I can think of and I dutifully go on line and fill it out.

HBC

 

[rocketriter]

We've gotten them. And when we've filled them out, we've gotten a call back within a few weeks to discuss our concerns.

 

[Harley-Mouse]

Just got one for HHI

 

[bobbiwoz]

We've gotten one after each of our 3 stays.

Bobbi

 

[lenshanem]

I'm on the survey list. I have gotten one each time I've stayed at WDW since I can remember. I look for them in the mail now after we get back. Our last BCV was a little slow coming last trip.
And it doesn't matter how I've stayed either - thru DVC, renting points from another member, CRO, using all variations of discount codes, AP, etc.

I also got one for our Magical Fireworks Voyage.

And when we've filled them out, we've gotten a call back within a few weeks to discuss our concerns.

Wow, I've never had a call back and I've shared my feelings a couple times about Epcot resort buses and BC's staff.

Now, when I've emailed WDW I have always been called, but it takes a LONG time. I emailed a couple times about the bathrooms inside the parks (Which I must say have been looking much better.) and another time regarding a TERRIBLE Norway princess breakfast (Where they sent my girls beautiful photos of the princesses personally autographed to them.). My experience made it on All Ears. It was a doozie.

 

[DVC-Don]

Originally posted by lenshanem
......
Wow, I've never had a call back and I've shared my feelings a couple times about Epcot resort buses and BC's staff. ......

I got a call back once when I complained about the lack of Early Entry. I did not complain about the EE per say, but the congestion in the lobby when the characters came to our resort. The lady who called was nice and said it was "under review". I think it was a good six weeks before they called me though.

 

[OneMoreTry]

We were surveyed after a recent visit to BWV.

 

[Happy2BGrumpy]

Every time! And the funny part is that the
postcard always states that this survey is being sent to a "select few". I filled it out the first ten times but nothing seems to get a reaction.