same for me and I called to see if I had any offers and found out they did not have my email even though I have signed up on the disney site and have ordered tons of stuff from the
disney store (all online showing my email) and the person who I spoke to in what ever sytem the special offers come from said they did not have my email address, so I asked him to add my email so heres to hoping I start getting some special offers, you might want to call disney to check they have yours