We purchased our Annual Passes thru the Disney site and received our vouchers. They were already linked to our My Disney Experience account, but no Annual Pass Magic Bands have shown up to be customized. It seems like I’ve read that folks have customized and received them before the trip and activation. Even Disney’s FAQ’s lead me to believe that you customize them before your trip (like customize up to 10 days before your trip). Disney IT tells us we customize the Annual Pass Magic Bands after our trip and activation. Is this true that on our trip we’ll use the Annual Pass cards and then customize and receive the Annual Pass Magic Bands at home after the trip ? If so this seems really backwards. Thanks for any info, advice, etc.
