Annual Pass Expiration Confusion

[Tina]

I had an annual pass a few years ago. I bought the voucher at the Disney Store, received it in the mail, and activated it about a month later on my trip. The expiration date was one year from the day of activation.

I have 2 vouchers right now that I bought about 2 months ago and plan to activate them in a couple of weeks on our trip. I just read the following on AllEarsnet:


A word of caution: There have been reports of people turning in their vouchers and getting activated AP's with the wrong expiration date on them. The passes will have the date you bought the voucher rather than the date you turned it in. Always check your passes for accuracy before you walk away from the Guest Relations window. It will avoid major problems for you later on.

Have they changed the policy on this? According to AllEarsNet, it sounds like my passes will start with the purchase date of the vouchers, not the activation date? Has anyone activated recently that would care to chime in?

 

[Traveliz]

I had an annual pass a few years ago. I bought the voucher at the Disney Store, received it in the mail, and activated it about a month later on my trip. The expiration date was one year from the day of activation.

I have 2 vouchers right now that I bought about 2 months ago and plan to activate them in a couple of weeks on our trip. I just read the following on AllEarsnet:


A word of caution: There have been reports of people turning in their vouchers and getting activated AP's with the wrong expiration date on them. The passes will have the date you bought the voucher rather than the date you turned it in. Always check your passes for accuracy before you walk away from the Guest Relations window. It will avoid major problems for you later on.

Have they changed the policy on this? According to AllEarsNet, it sounds like my passes will start with the purchase date of the vouchers, not the activation date? Has anyone activated recently that would care to chime in?

If you have vouchers (and you do) then you just need to double check when you change the voucher over to a pass to make sure it is dated properly -- what they are warning you about is that occasionally in the business of switching the voucher over the CM will type in the wrong date...its not a change in policy its just a typo but SO MUCH EASIER to fix at the window right when it happens.

I typically stand there and go over the expiration date with the CM at the window pass by pass to make sure everything is ok before I walk away.

Now IF you have a RENEWAL AP then that starts with the day your last AP expired... but that doesn't sound like your case.

Liz

 

[Tina]

Thanks for the clarification. You are correct, these are not renewals, but new AP vouchers.

 

[TSR6]

The CM's should never actually be punching in the experation date manually. It just means they did the wrong exchange proccess. They "upgraded" your Cert. instead of actually exchanging it.

 

[TSR6]

and just to clarify a few terms.

An Annual Pass Exchange Certificate is the same size and function as a ticket. It just cannot be used as admission until exchanged. It has the magnetic strip, and ticket codes.

A Voucher is a slip of paper with a bar code on it saying that you have purchased X tickets. The paper is a little bit larger than a Dollar Bill usually...