Steph, the picture looks fine.
Okay this is for Carol but I am posting it in case anyone else has the same problem. So if you are not having problems with the new design skip this (What do you mean you always skip my posts???

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The problem is not Norton Antivirus. It is with Norton's Firewall which comes bundled with their Antivirus called Norton Internet Security (NIS). I don't use that (for this very reason) but I have helped others with it. I just don't know the exact way things are labeled in the program so you may have to hunt a bit.
NIS blocks two different things: popups and certain web pages (based on code in the page). Most people are turning off the popup blocker and are still having the problem. If that is the case for you you need to find where you can put in a website to be allowed or unblocked not just the popups. This is usually called a white list. If you search around the program you should find something like this.
Another option would be to disable the firewall (you can do this without disabling your antivirus.) If you are running Windows XP, you can then install Service Pack 2 which has a firewall included that is much better and much less user unfriendly than NIS.
Finally, if you are on a cable modem even though these firewalls do add extra protection, they are probably more than are needed for an average user because a good deal of the protection lies within the infrastructure of your cable modem company.
Or so I'm told....
