I certainly take most of her comments with a grain of salt...
First, she faults M. Eisner for Small World being closed, like it has to do with a budget cut back. It is going through a full make-over and rehab, including new sound system, some new animatronics, re-pair and redress of doll costumes, complete cleaning...how is this a bad thing?
20K Leagues...I miss this attraction...but the fact is, it did NOT move a lot of people through the queue in a timely fashion, it was NOT the least bit handi-accessible, and people could fall down those stairways. I hope they replace it with something better...although it HAS been a long time in the making.
Replacing fountains with plants...this is nothing new for Disney, one of the worst exaples of this was in Tomorrowland at
Disneyland, those former fountains outside of what was the circlevision theater were changed to planters 20 years ago. It saves both energy and water and is much more environmentally friendly...I'll agree the fountain is nicer, but the planters are OK.
The bus issue...we have all over the years, had a bus issue at one time or another. Remember, Disney is still short handed to a certain extent, because of Hurricane Charlie. And no on e is more miserable than folks waiting in the rain. In general, I've noticed great improvements in bus service onmy last several trips.
Food prices...been to a movie theater lately? $3.50 for the same bottle of Coke that Disney charges $2.50 for.
Garbage "carts"...who hasn't seen one of those carts that holds trash bins being wheeled through a park...they've been doing that for years and years, how else do you service the bins throughout the parks...would she rather they be emptied just once per day...imagine the mess then.
Dinorama...and actually, while I don't particularly care for the carnival games, they are very popular at some parks. Personally I do enjoy the spinning coaster, and it is one of the few roller coasters my Mom will ride.
Ride operators at Splash Mountain...did she even think that perhaps the ride stopped to load or unload a wheelchair person. or perhaps to take a log off track in case someone was ill, or to bring more logs on line to handle a busy crowd?
Chlorine in the pools...hello, it is summer...they have to be heavily chlorinated because some young child may have an "accident"...and they need to keep the mosquitoes down after that hurricane.
Mirrors on Universe of Energy...they just had a hurricane, maybe they were struck by something?
Gertie's Ice Cream closed...again..short on CMs due to hurricane.
) Going to California Adventure was a nightmare. I never dreamed Disney would sink that low. You can tell the imagineers had their hands tied and this park was built on a shoestring budget. I hate this trend of going for thrill rides with no imagination and leaving most of the family out. 
