stitchfansmom
Earning My Ears
- Joined
- Jul 23, 2002
- Messages
- 21
I was on the Aug. 18 Wonder and had added on the Amex White Gloves Parks and Ports package after booking my land/sea package at some savings through Costco (heard about both from the DIS boards). I paid about $82 to add on the Amex package, and it required phone calls to Amex, Costco, and DCL. DCL finally added it on. Because I added it on only a few weeks prior to our trip, I had to ask for it when we checked into the resort. Everything listed on the Amex site was included, including the $250 on-board credit, lanyards, beach-chair bag, etc. We especially enjoyed the semi-private safari tour with guide in Animal Kingdom and the VIP seating at the Motor Cars parade at Disney/MGM studios. In addition there was a "flex" option so we got a free character breakfast, including tax and gratuity, at the Beach Club. It was well worth the price paid.
On the other hand, I had also heard about the Castaway Club on this board. We had done the land/sea package in 2000, and although we never received any CC info in the mail, I assumed it was because we moved overseas right after that vacation. I called CC and obtained my CC number (yes, there was one), and then gave it to Costco to add to the reservation. Although I wasn't really expecting to get yet another onboard credit and I hadn't booked this cruise from the ship on the previous cruise or within 6 months of it, I thought I might at least get some recognition for returning to Disney vs another line, such as the beach towel or an invitation to the Captain's sail-away party but there was absolutely nothing. I followed up on the beach towel with both guest services (who flatly told me "no" since I hadn't booked this cruise within 6 months of the previous one) and our stateroom host, who diligently asked his manager about it but this time the reason given was that I had already received the Amex beach-chair bag. So I guess the point is, they do not give out those beach towels frivolously, and the Castaway Club exists but don't let their memory of you get too "old and cold"!
On the other hand, I had also heard about the Castaway Club on this board. We had done the land/sea package in 2000, and although we never received any CC info in the mail, I assumed it was because we moved overseas right after that vacation. I called CC and obtained my CC number (yes, there was one), and then gave it to Costco to add to the reservation. Although I wasn't really expecting to get yet another onboard credit and I hadn't booked this cruise from the ship on the previous cruise or within 6 months of it, I thought I might at least get some recognition for returning to Disney vs another line, such as the beach towel or an invitation to the Captain's sail-away party but there was absolutely nothing. I followed up on the beach towel with both guest services (who flatly told me "no" since I hadn't booked this cruise within 6 months of the previous one) and our stateroom host, who diligently asked his manager about it but this time the reason given was that I had already received the Amex beach-chair bag. So I guess the point is, they do not give out those beach towels frivolously, and the Castaway Club exists but don't let their memory of you get too "old and cold"!
