American Girl question

excitedfamof4

Mouseketeer
Joined
Feb 5, 2013
Messages
174
I just ordered Marie Grace and Saige for my DD's for Xmas. Saige is on backorder until Dec 6th. I spoke to a very nice customer service rep at AG and she said I should have no problem receiving Saige by Christmas time.

I could purchase a Saige for about $30 more on Ebay right now, but I feel like I should be ok with the backorder date.

Do any of you have any experience placing an order with AG while an item is on backorder? Do you think I will receive her in time for Xmas?

Thank you in advance! We are so excited to receive these AG dolls!! :goodvibes
 
I have purchased multiple items on AG site that were back ordered and I have always received them by the date it says. I think you should be ok!:)
 
Yes, I think she'll arrive with plenty of time. Every time that I have ordered something that was on backorder with AG, the order has shipped by the backorder date or before it.
 
I got Marie Grace half price when they had her on the Today show's 1/2 price deals. It said it was backordered too but was here within a week. I have been trying to convince my DD that's the dolls she wants by looking at the catalogue:)
 

My experience with AG and back orders is that they usually ship before the back order date. :thumbsup2 Watch your e-mails, they will send one once it ships so you can be anticipating the delivery.
 
American Girl has a tendency to give a conservative back order date and 9 times out of 10 your item(s) will be shipped even sooner than they predict.
 
That is great news!!! Thank you for all of your responses!! I am so excited for my girls to get them! :goodvibes
 
Just wanted to say Thank you again for all of your responses! I just received an email from AG saying that Saige shipped today!! :goodvibes

The backorder date was Dec 6th, so I am pleasantly surprised it shipped so soon!!:)
 












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