Amazon Locker without a keypad

[bcla]

I've taken to ordering from Amazon and having deliveries go to these Amazon Locker locations just in case there are porch pirates. I've gone to several over the years. I've seen one set removed (at a gas station) - I guess after the property owner didn't want it there any more. We also have this setup that's not quite like the ones that get loaded and unmanned, but a campus location where one enters the code and then an employee actually finds the delivery and loads it in a door where it's not supposed to be there for more than maybe 5 minutes. The door doesn't just pop open with the code. I guess that creates rapid turnover.

But this time I wanted to try a different location that was fairly new at a supermarket. I got a text message that it was ready and I went there to find that it was a very small, narrow setup - two wide without a keypad or any kind of optical scanner. Then I checked and the link they gave me only worked with the Amazon app (not the website) and working Bluetooth. I only had my phone with me - one that's nearly maxed out where I've deleted apps and deleted the Amazon app a long time ago. So I just downloaded it (had to use the supermarket Wi-Fi) and then I was able to get it to open the door via Bluetooth. But it was a huge hassle since I usually just key in a code in a text message or scan a 2D code that I can print out. Not sure what the thinking is behind this.

 

[_19disnA]

Does Amazon allow delivery to PO Boxes? Lots of those are around at various package shipping type stores. Seems less complicated then what you are describing.

 

[bcla]

Does Amazon allow delivery to PO Boxes? Lots of those are around at various package shipping type stores. Seems less complicated then what you are describing.

I think it might be possible. Obviously a private box isn't a USPS PO Box, which are usually too small for any kind of delivery of anything other than paper mail. A lot of these are set up as suite numbers, and I think some even get a full numbered address. But then it depends on the size of the package and the box.

I do remember when Walmart had free delivery to FedEx Office locations. Not sure if Amazon can do something like that. I know they typically work with UPS for returns, where sometimes the only option was to pay for return shipping. I did that at a UPS Store.

 

[NotUrsula]

My DS has an issue with porch pirates sometimes, so when I bought him a phone as a gift, I wanted to send it to a locker rather than have it delivered to his home. To my surprise, I got a message back saying it was too valuable to send to a locker, that it would have to be left at his home (but that having him sign for it wasn't necessary.)

WTH?

 

[_19disnA]

Those Office Max/Staples types of stores also have 'business centers'. Never used them for package delivery but there is always someone at the counter when I have been at the store. Have you checked into that? I don't seem to recall them having self-service mailboxes, so I assume they hold packages behind the counter so the size/quantity of items shouldn't be an issue.

 

[GreatLakes]

Requiring the phone instead of just a code is more secure because it is a form of MFA. There is something you know or are (the login credentials for the app on the phone depending on which you have set up) and something you have (the phone itself with your account on it).

 

[bcla]

Requiring the phone instead of just a code is more secure because it is a form of MFA. There is something you know or are (the login credentials for the app on the phone depending on which you have set up) and something you have (the phone itself with your account on it).

The thing about Amazon text messages is that they don't indicate where the item was delivered. They rely on the customer knowing the location where the order is supposed to be delivered.

 

[sam_gordon]

The thing about Amazon text messages is that they don't indicate where the item was delivered. They rely on the customer knowing the location where the order is supposed to be delivered.

Shouldn't the customer KNOW where they asked for it to be delivered?

And even if they forgot and they send to different places, you can go to your Amazon orders and see where it's been shipped to.

 

[EACarlson]

Also cheaper if they don't need to put screens, keypads and scanners on the lockers. I've used them for some things for my wife or if I'm out of town and need something.

 

[bcla]

Shouldn't the customer KNOW where they asked for it to be delivered?

And even if they forgot and they send to different places, you can go to your Amazon orders and see where it's been shipped to.

I was just responding to a post about the security of possibly having a code sent through a text. I think for the most part they're not encrypted. But yeah I was thinking that it's not that vulnerable given that the code isn't matched with the pickup location in the text.

 

[pub08]

Requiring the phone instead of just a code is more secure because it is a form of MFA. There is something you know or are (the login credentials for the app on the phone depending on which you have set up) and something you have (the phone itself with your account on it).

But they don't need your phone. If someone has hacked your Amazon account--which is how they would get the code anyway--they can install the app on anyr phone and log into your account. Amazon just wants to coerce people to put the app on their phone so they can collect data and sell it to third parties.

 

[Dan Murphy]

But they don't need your phone. If someone has hacked your Amazon account--which is how they would get the code anyway--they can install the app on anyr phone and log into your account. Amazon just wants to coerce people to put the app on their phone so they can collect data and sell it to third parties.

Welcome to the dis, pub.

 

[Cogswel_Cogs]

NYC and never had issue wit pirates. But often home now with work and Amazon lets you know right when package arrives so they are not usually sitting out long, but have. Missed a couple of items/or wrong item couple of times over the years but Amazon always covers. Dont they do that with pirates as well.

 

[ronandannette]

...But this time I wanted to try a different location that was fairly new at a supermarket. I got a text message that it was ready and I went there to find that it was a very small, narrow setup - two wide without a keypad or any kind of optical scanner. Then I checked and the link they gave me only worked with the Amazon app (not the website) and working Bluetooth. I only had my phone with me - one that's nearly maxed out where I've deleted apps and deleted the Amazon app a long time ago. So I just downloaded it (had to use the supermarket Wi-Fi) and then I was able to get it to open the door via Bluetooth. But it was a huge hassle since I usually just key in a code in a text message or scan a 2D code that I can print out. Not sure what the thinking is behind this.

This kind of thing would unglue me. I’m rapidly approaching the point where I simply cannot keep up with continuing tech innovations that cause more problems than they solve. I detest on-line shopping I start with, but when it’s necessary, I have everything delivered to my office. I’m not the only one either; our receptionist is practically a branch of the Amazon shipping and receiving department.

 

[sam_gordon]

This kind of thing would unglue me. I’m rapidly approaching the point where I simply cannot keep up with continuing tech innovations that cause more problems than they solve. I detest on-line shopping I start with, but when it’s necessary, I have everything delivered to my office. I’m not the only one either; our receptionist is practically a branch of the Amazon shipping and receiving department.

I used to do that also when I had an office.