I used to be a huge fan of Chef Mickey's. However, we have noticed a significant decline in customer service, the food in general and the character interaction.
For example, we stayed at the Contemporary last month. Whenever we have stayed there in the past, we have been able to walk up at 5:00 and be seated without a problem. We didn't think this year would be any different. We dressed our daughter up in her Minnie dress and headed down at 4:45. When we got there, there was another customer arguing with a manager. I didn't realize what it was about until I went to check in and the CM said I might want to join that argument. I had no idea what she was talking about until she told us they changed the policy of no more walk ups. I asked if we could stand by in case of a no show but she said they now OVERBOOK PSs to compensate for noshows. We quickly called the Whispering Canyon to see if they would take us and they more than welcomed us.
We made a PS for the next morning. We had enough time to eat breakfast and had out to the airport. Needless to say time was of the essense. My daughter got all dressed up again, we were seated immediately but there were no characters coming around. We thought that was odd. Finally, after we all went up for 2nds, Chip and Dale came around. No sign of Mickey and more importantly for my daughter, Minnie. We say an additional 30 minutes after we were done eating before Mickey and Minnie made an appearance. Then they went the opposite way that the other characters went. We waited another 20 minutes and our waiter was getting very antsy at this point because he wanted the table to sit the next guests. I told him we couldn't leave without seeing Minnie. Finally he told us to follow him and he brought us over to Minnie. It was very awkward because I felt like we were intruding on someone else's character moment.
We are done with Chef Mickey's for awhile, maybe forever....it just lost it's charm with us.