didn't get much of a response. Sounded like a brush off to me. I don't think they really care. Timon maybe you could send them a copy of your lay out so, they can see what we are talking about.
Laura
A Scrapaholic
From: Karen Twichell [mailto:ktwichell@colorbok.com]
Sent: Thursday, June 05, 2003 12:01 PM
To: Laura Robbins
Subject: RE: Alpha Staxx
Laura, thank you for you comments on this product, I did forward this to our design department and they are looking into the situation, we have not had any other complaints about the colors. And do not notice any difference in the ones we have in stock, But they are checking with our Vendor.
Thank you,
Karen Twichell
Colorbök
Customer Service Mgr.
-----Original Message-----
From: Laura Robbins [mailto:Laura.robbins@vikingcontrols.com]
Sent: Thursday, June 05, 2003 10:27 AM
To:
cservice@colorbok.com
Subject: FW: Alpha Staxx
Havent heard a response from the e-mail I sent below so I thought I would send it again.
Laura Robbins
Viking Controls, Inc.
-----Original Message-----
From: Laura Robbins
Sent: Thursday, May 22, 2003 12:58 PM
To: 'cservice@colorbok.com'
Subject: Alpha Staxx
I would like to let you know of an issue with your Alpha Staxx. I was so excited about this new product until I started using them and looked back on my pages to find the letters of the same color arent the same color at all. I am very disappointed that the titles on my pages are now not the same color. I know of others that have had this same problem.
I was planning on switching from Alpha Stickers to Alpha Staxx but now Im not sure thats a good idea. I take great pride in the albums I am putting together for our family and I now feel I have several ruined pages.
Just thought you should know about the dye colors not being the same.