Hi everyone! Just want to share our experience for anyone who wants to read. We just returned from what ended up being a one-night stay at Poly. Let me explain... I've been going to Disney all of my life, but the only resort we ever stayed on property in growing up was the Dolphin, as my parents had a timeshare we always used. Poly was the resort I always wanted to stay in most. My husband and I stayed there last January in a standard room, and loved it. We were married at Disney back in November, and stayed GF RPC. Our ceremony was supposed to have taken place on Luau Cove, but we got rained out and the ceremony was moved over to the GF in the rotunda area at V&A's (which ended up being beautiful!) Anyways, needless to say we wanted to get back down to Disney ASAP as the week was crazy, so we wanted to go back to Poly. We were booked in a Club Level room at Poly 2/1-2/7. We checked in and got to our room, only to find stains on the carpet, wallpaper peeling off the wall, and a super creaky bed. We got to the lounge to find they had extremely limited offerings throughout the day. After getting bottles of sparkling water at RPC, imagine my surprise when I asked for one at Poly and the man brought out a small cup of flat carbonated water. No one was too friendly and the items were seriously lacking. We are not picky people, and are not hard to please. My husband said good afternoon/morning to multiple cast members while walking around and apparently he got grunts back and no smiles. Adding all of this up and being miserable, along with the amount of money it costs to stay there, I asked to go to the front desk and see if there was anything that could be done about changing resorts. Seriously, construction was the least of the issues. One of the front desk managers was very friendly and understanding, and moved us over to AKL which we absolutely fell in love with. I'm sorry, I know I am in the minority here, and it pains me to say this as I LOVE Poly. But being the second most expensive deluxe resort, behind GF, the accommodations are seriously lacking. I know they were recently done within the past few years. We encountered hardly any friendly cast members. We won't be returning until the rooms are renovated again, and the cast members get an attitude check. On a positive note, I love the new lobby! I love how open and airy it is, and you can look out and see the castle.