Winter 2011 Edition Aloha and welcome to the Winter 2011 edition of the Polynesian Resort FAQ Thread! The goal of this thread is to answer any questions that you may have about Disney's Polynesian Resort. If you have a question that is not answered here in the first few posts of this thread, please feel free to come on in and ask away. One of our many Polynesian fanatics will be sure to have an answer for you or point you in the proper direction to get the information you need! Upon arrival at the resort you will be greeted outdoors by bell services who will tend to your luggage, and either point you through the doors towards the check in desk in the Great Ceremonial House, or for Club Level guests, whisk you away to check in at the Concierge desk in the Hawaii building (More information on club level can be found here in post #8). At check in, you will receive your Key to the World card (a "credit card" that contains your room key, dining credits, park tickets, and if applicable, room charging privileges). You will also receive: A welcome packet which includes a resort map... Click here to view a higher resolution version. A directory of services... Click here to view a higher resolution version. Click here to view a higher resolution version. Click here to view a higher resolution version. A parks & events times guide... Click here and here to view higher resolution versions. A recreation guide: Click here for a high resolution version. Click here for a high resolution version. ...and other information about your stay at Walt Disney World and the Polynesian Resort.