All The New Developments

[MichiganDVC]

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Also I won't get mad of people schedule their fastpasses 60 days out and I miss out. I'll just see what's available when I get there. Like I said before people are making up scenarios that always turn into negatives here. I don't get it.

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The people who complain about having to plan rides 60 days out are the same people huddled over their computers at 12:00am at their 180+10 ADR day and pay for crowd calendars and touring plans. I call BS to their complaining. Frankly, if you're on the DIS and you're a regular contributor, you're most likely a planner.
Of course, being negative draws more attention and gets more responses.

 

[pigletto]

I'm glad all these people are souring on Disney, less crowds for me. I just got back from using the magic bands and fastpass+. The system was awesome and we would only plan the night before and make changes during the day depending on how kids were holding up. Also every castmember we met laughed and said they hadn't seen the bands yet. They were all excited to see us using them. Not sure where all this negative comes from considering not many people have even used the system yet. I say don't knock it till you try it.

I also don't get why people are getting mad at Disney for trying to innovate. Look at fastpasses. Disney started that program now lots of parks emulate it. I think someone there must at least know what they're doing. Have some faith people. Just because you can't take advantage and get 6 fastpasses in a day whats it matter? Lines are well controlled when we were there just in peak season. Longest line we waited in was like 40 minutes.

Also as far as people rushing the park to get in we asked a castmember at DHS about that and she said that people have tried to but no one has made it yet. They chase them down and have video surveillance to monitor them. It's a non-issue from my standpoint.

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So it worked great for you. I guess everyone else, including the people on this thread who work there and are reporting major issues way beyond the scope of how many fastpasses you can get can all stop worrying.

How many fastpasses I can get is the LEAST of my many concerns about the potential problems with this new system. All we're going to hear are a hardcore group of people who's reservations, tickets, park entrance, and website experiences were a mess complaining, and another group of people who had no problems calling them whiners.
I don't think it's any great mental leap to see where the potential for problems lie, and I'll feel much better about spending thousands of dollars when I can get a working website to make these now necessary reservations for starters.

 

[Mom2Stitch]

I don't feel like a naysayer either--although I'd like to find a tall building to throw my own work system off of on even the best of days

I think that with any change comes a lot of fear of the unknown. Disney could help this with just releasing more information. Maybe just a more refined roll out date would help the people who are in the planning phase.

I think the change is exciting, the technology will be awesome. I look forward to the day that I can have FPs waiting for me before I get to the park so I'm not running all over the place. At the same time I think it should be fair (I know life's not fair I hear ya' ), and I don't think not having a chance to ride every thing I want because lines are so long and I couldn't get a FP because I didn't plan 60 days out is crazy.

I think many here, me included, are very nervous, but hopeful, that it will work out.

 

[MadToad]

Usually when I see these types of posts I move right past them, but CF holds a high level of credibility in my book.

So here's the thing. Disney is rolling out the program in what we call in my company the "Ready, Fire!, Aim" format, and quite honestly there's no other way to do it. It's by far the fastest, most cost effective process for this type of sweeping change. Many companies use this, some with success and some with spectacular failure.

I doubt concerns are falling on deaf ears. They've been heard and will be addressed. Contrary to popular belief, "higher ups" aren't fools. We know what's at stake. We know things won't run smoothly the first roll-out or even the 31st roll-out. But as long as everyone stays open minded and flexible, the process should succeed. It's when flexibility is lost and people become entrenched in their beliefs that roll-outs fail (or if the idea just stinks, which happens).

It's difficult to go into detail about something like this in a discussion/chat thread. Odds are this will eventually work but there will always be some minor bugs, much like everything else. If it doesn't, the Marketing army will make everyone think it does and things will move forward regardless

 

[suzanna1066@comcast.]

As a IT Project Manager by trade I can tell you that no system implementation of this size is seamless. There will be a lot of kinks to be worked out and CMs and guests will have to have a little patience while the process is completed.

I'm sure a lot of doomsayers will eventually love the system----and I'm sure the project team is doing the best they can.

 

[Mad Hattered]

Yup, cause the whiners have started yet ANOTHER thread moaning and groaning about their distaste of a system that hasnt even been implemented in total yet.

Why are you frightened? you said a while back you were done with going to WDW.

Carry on... you "gaggle" of doomsayers.....

You DO realize who Cheshire is, right? She is not one who traditionally "whines". Have some respect for once. PLEASE?

 

[UNCFanatik]

As a IT Project Manager by trade I can tell you that no system implementation of this size is seamless. There will be a lot of kinks to be worked out and CMs and guests will have to have a little patience while the process is completed.

I'm sure a lot of doomsayers will eventually love the system----and I'm sure the project team is doing the best they can.

You have to be a card carrying member of the "gaggle" of people with rose colored glasses that Mad Hattered reviewed to that would be coming along.

Still looking for that gaggle....lol.. They need to be identified and stopped..lol

 

[RedHeadedFairy]

The people who complain about having to plan rides 60 days out are the same people huddled over their computers at 12:00am at their 180+10 ADR day and pay for crowd calendars and touring plans. I call BS to their complaining. Frankly, if you're on the DIS and you're a regular contributor, you're most likely a planner.
Of course, being negative draws more attention and gets more responses.

Um, no. Not even close. We don't do ADR's, don't pay for info on touring the parks & don't obsessively plan our vacations. In fact, we go with no touring plan at all & often don't know which park we're visiting on a given day until the evening before. My family does NOT operate that way, never has & never will. So for us FP+ would literally force us to change the way we vacation at Disney.

Quite frankly, it's all turning into too much WORK when we're supposed to be having FUN. I'm glad we're ready for our Disney break when our APs expire in October & we keep saying we're skipping the next 2 years until this irons out, but I could see us pushing that out to 3-5 years, easily. I have no interest in spending my hard earned vacation dollars dealing with the aggravation of testing this system; the cost is literally too high for all that when we could visit many, many other places & often for a fraction of the overall cost compared to Disney.

 

[kay1864]

Um, no. Not even close. We don't do ADR's, don't pay for info on touring the parks & don't obsessively plan our vacations. In fact, we go with no touring plan at all & often don't know which park we're visiting on a given day until the evening before. My family does NOT operate that way, never has & never will. So for us FP+ would literally force us to change the way we vacation at Disney.

How so? As I understand it, you'll still be able to request FPs the old way, by going to a kiosk in the park. Or via a smartphone when you're in a park. Nothing is forcing you to request them 60 days in advance.

 

[Planogirl]

The people who complain about having to plan rides 60 days out are the same people huddled over their computers at 12:00am at their 180+10 ADR day and pay for crowd calendars and touring plans. I call BS to their complaining. Frankly, if you're on the DIS and you're a regular contributor, you're most likely a planner.
Of course, being negative draws more attention and gets more responses.

Nope, we don't plan that way. Never have and don't plan to start.

How so? As I understand it, you'll still be able to request FPs the old way, by going to a kiosk in the park. Or via a smartphone when you're in a park. Nothing is forcing you to request them 60 days in advance.

I think that a lot of the concern is that the good fastpasses will be gone if they don't plan way in advance. Personally I choose not to worry about that part of it but I do wonder about the possible lines at the kiosks.

 

[rt2dz]

It's not just "the fear of the unknown" that bothers people. It's fear of the known! Wifi at Disney is awful. I don't think the AT&T upgrades will necessarily help. The app and website freezes and crashes constantly. It's the disappearance of desired FPs early as it stands. It's like trying to get an ADR into a coveted restaurant. Better do it at 180 days because it generally won't be there for walk up day of.

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[MichiganDVC]

Um, no. Not even close. We don't do ADR's, don't pay for info on touring the parks & don't obsessively plan our vacations. In fact, we go with no touring plan at all & often don't know which park we're visiting on a given day until the evening before. My family does NOT operate that way, never has & never will. So for us FP+ would literally force us to change the way we vacation at Disney.

Quite frankly, it's all turning into too much WORK when we're supposed to be having FUN.

You could just not use FP+, you know? Rely on the in-park, day-of FPs instead?

If you have such a leisurely vacationing style, how are Fastpasses going to drastically change that? Unless you're the type that has your FP coups planned out with military precision...

 

[MichiganDVC]

I do wonder about the possible lines at the kiosks.

Possible. Possible. Possible.

That's all these threads are ever about! What might happen. Don't get me wrong, I have no problem with speculation. What I cannot stand are the people are are threatening to never come back or sell their DVC contracts because FP+ will ruin their lives.

 

[UNCFanatik]

It's not just "the fear of the unknown" that bothers people. It's fear of the known! Wifi at Disney is awful. I don't think the AT&T upgrades will necessarily help. The app and website freezes and crashes constantly. It's the disappearance of desired FPs early as it stands. It's like trying to get an ADR into a coveted restaurant. Better do it at 180 days because it generally won't be there for walk up day of.

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The example you give of the wifi is exactly a fear of the unknown. You dont know if the AT&T upgrades will help. You are just ASSUMING it wont. It is a fear of the unknown in that case.

 

[MichiganDVC]

It's not just "the fear of the unknown" that bothers people. It's fear of the known! Wifi at Disney is awful. I don't think the AT&T upgrades will necessarily help. The app and website freezes and crashes constantly. It's the disappearance of desired FPs early as it stands. It's like trying to get an ADR into a coveted restaurant. Better do it at 180 days because it generally won't be there for walk up day of.

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I was just there July 17th-23rd. WiFi worked fine both in park and in resort. Website has never crashed for me...either on desktop at home or on app on iPhone while on vacation.
Not to discredit those who have had trouble, but I just never have had any trouble. And I've taken three Disney vacations since February, so I've been on the websites and app a lot.

 

[roomthreeseventeen]

I just like the idea of opting out for the sole reason that I do not want to be glued to my phone on vacation.

 

[rt2dz]

The example you give of the wifi is exactly a fear of the unknown. You dont know if the AT&T upgrades will help. You are just ASSUMING it wont. It is a fear of the unknown in that case.

Yes. That part is fear of the unknown, but the point I'm making is that bad wifi coverage, an app and website that freezes (where wifi coverage is known to be stellar), etc are KNOWN.

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[Golf4283]

We also were just there 7/21-7/27 and wifi worked fine everywhere. It's not blazingly fast but it works.

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[DVCBELLE]

You realize it doesn't take a lot of effort to get more than 3 FPs a day - right? And right now - I KNOW that the rides I want will have availability the day I arrive.

With FP+ it is unlikely that we will be able to get coveted FPs the day of.

I see the potential for long wait lines...and as the mom of a small child who is very antsy...and a DH who is even worse in lines...I just don't see us continuing to vacation when there is that much stress to plan and long lines to wait in if I can't get the FP I want.

 

[DVCBELLE]

I was just there July 17th-23rd. WiFi worked fine both in park and in resort. Website has never crashed for me...either on desktop at home or on app on iPhone while on vacation.
Not to discredit those who have had trouble, but I just never have had any trouble. And I've taken three Disney vacations since February, so I've been on the websites and app a lot.

We also were just there 7/21-7/27 and wifi worked fine everywhere. It's not blazingly fast but it works.

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I don't need wi-fi to access the program...my phone will do it. And the program doesn't work - it is REALLY slow. And that is at home...where I have excellent access. And when I do use wi-fi to access on my laptop...it stinks too.

There is a DVC member who is there now live posting about their FP experience. Reading their report - they are spending a lot of time every day working on their FP+ with the FP+ people. It has become such an issue that they gave them 2 bonus anytime FPs a day. AND they no longer are supposed to use their app to make FP+ changes because each time they do it messes stuff up so now they have to go to guest relations if they want to change a FP+ time.

That doesn't sound like a success to me.