Angel Ariel
DIS Veteran
- Joined
- May 1, 2006
- Messages
- 8,292
I know a lot of people have had issues with Disney taking away borders and stickers/signatures in Photopass over the last few months, so I'm posting this because I was in my account to download 1 last photo before they all expire today - and they're all back!
I was so surprised! I called the photopass help phone number and asked if there was anything I could do to get the rest of my photos back (today was the expiring day for the last day of my trip, the rest started expiring on Jan 6th) - and they did! They extended my photos til Jan. 21st so that I could go and add the borders and signatures that returned today.
The CM I was on the phone with was very surprised to hear the borders and signatures were back. He had no idea. He said they were told that the borders/signatures that had been taken away were not coming back. Because he was so surprised he emphasized doing the edits ASAP while the borders and signatures are there, because who knows when they might be taken away again.
Just wanted to let those of you with PP/MM know so you can take advantage too!
I was so surprised! I called the photopass help phone number and asked if there was anything I could do to get the rest of my photos back (today was the expiring day for the last day of my trip, the rest started expiring on Jan 6th) - and they did! They extended my photos til Jan. 21st so that I could go and add the borders and signatures that returned today.
The CM I was on the phone with was very surprised to hear the borders and signatures were back. He had no idea. He said they were told that the borders/signatures that had been taken away were not coming back. Because he was so surprised he emphasized doing the edits ASAP while the borders and signatures are there, because who knows when they might be taken away again.
Just wanted to let those of you with PP/MM know so you can take advantage too!