Yes- I hope you are right. I contacted Member Services again a few minutes ago and they said that ONLY THE HOTEL SIDE has beverage coolers instead of refrigerators. That the Villas all have refrigerators. (as they should) I hope this MS rep knows what he is talking about. Based on what people are posting on this thread I suspect "Krystal" needs some additional training.I will just add this to my list of things that MS agents have been completely wrong about.