AKL Contacts

calgarygary

<font color=green>Had to comment about the system
Joined
Aug 30, 2002
Messages
1,789
We have just received our guest itinerary for our upcoming stay at AKL. The experience with our TA has been horrible with many errors being done on their part. When we upgraded our 2 rooms at CSR to 2 rooms at AKL, the TA only quoted the difference for 1 room. We were already hooked on AKL when we received the bad news that the difference was doubled. Now that our itineraries have arrived, room request was only on 1 room, plus the request for adjoining rooms was not there. Does anyone have the name/fax # for AKL room assigner. I'm hoping that a nice note will avoid any problems at check in.
 
calgarygary said:
We have just received our guest itinerary for our upcoming stay at AKL. The experience with our TA has been horrible with many errors being done on their part. When we upgraded our 2 rooms at CSR to 2 rooms at AKL, the TA only quoted the difference for 1 room. We were already hooked on AKL when we received the bad news that the difference was doubled. Now that our itineraries have arrived, room request was only on 1 room, plus the request for adjoining rooms was not there. Does anyone have the name/fax # for AKL room assigner. I'm hoping that a nice note will avoid any problems at check in.
Are you staying concierge or not?
 
I wish, but we are staying reg. savannah view.
 
I have a feeling you don't mean adjoining rooms, you mean connecting rooms - and there IS a difference!

The information you seek is available at www.allearsnet.com, then click on Accommodations, then Animal Kingdom Lodge - but be prepared, often if you book through a Travel Agent (no matter HOW bad), the reservation 'belongs' to the TA and the service provider will only deal with them, not you.

At any rate, the difference: Adjoining rooms are rooms that are next to or near each other, e.g. across the hall. Connecting rooms are next to each other with a pair of interior doors between the rooms that can be opened by the Guests of both rooms to allow access to both rooms by all occupants withouth going out into the hall.
 

Thanks for the info. saw the fax # down at the bottom of the page. I did mean adjoining - I would rather not see their mess during vacation.
 

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