Airtran flight cancelled Question

[Disneyfanatic108]

Our non stop am flight was cancelled. now they only have flights with one stop and they all leave at 5:45 am. This will not work with 3 kids. We are flying Nov 13. Should I wait to see if they bring a nonstop back, or if I call and ask, will they refund my money so I can pick another airline with a nonstop flight?

 

[guitarob]

Last year, Airtran did the same thing to us. I called, and they refunded the money. It was fairly quick and painless.

 

[Disneyfanatic108]

To update: Airtran did Refund my flight which was one way. i was able to purchase a nonstop on NW leaving at 10:00am for $20 more a ticket. this now gives us an extra 5 hours in orlando

 

[a1tinkfans]

To update: Airtran did Refund my flight which was one way. i was able to purchase a nonstop on NW leaving at 10:00am for $20 more a ticket. this now gives us an extra 5 hours in orlando

I avoid Airtran like the PLAGUE!
What a horror having to deal with unexpected changes and usually NO notification of the change to boot.
Glad it worked out for you!

 

[zimaaaaah]

Oh yeah - I can SO relate to your dilemma!
I happened to go in today and check our reservation for 11/15, and same deal. No notice and instead of 2 pm my flight is now at 11:30 am. Wouldn't be so bad except we are getting off the Wonder that morning and can't make the 11:30 flight. And when I called they said that is now the earliest, so sorry, get your money back yada yada yada. We fly out of a smaller airport, so it's not as easy as book another airline.

Airtran just came into our market, so we thought we'd give them a try. Next time I will listen to the wise people on the boards and not bother.